Cross-Border Payments Operations Specialist

Mastercard Inc.; Ciudad de México; Presencial; MXN 360.000 - 480.000; Jornada completa

Descripción de la vacante

Mastercard Inc. in Mexico City is seeking an Associate Specialist for Cross-Border Payment Operations to support daily payout data accuracy and flow monitoring.

You will handle data entry, assist customer service with payment inquiries, and help optimize processes. A finance/business background and 3+ years in payments are preferred, with English proficiency and MS Office skills required.

Formación

• Bachelor's degree in Finance, Business Administration, Economics, or related field.
• Minimum 3 years in payment operations, processing, or financial services.
• Strong data accuracy, analytical thinking, and problem-solving.
• Professional working proficiency in English; clear written and verbal communication.
• Proficient in Microsoft Office, especially Excel.

Responsabilidades

• Assist in daily operational tasks, collating payout data and ensuring accuracy.
• Monitor transaction flows to identify issues and address them promptly.
• Identify and resolve payment-related discrepancies; escalate complex cases as needed.
• Enter and maintain transaction data in relevant systems accurately.
• Support customer service with payment inquiries and provide timely information.
• Contribute to time-boxed tasks supporting new or existing product goals.
• Draft and contribute to internal and external implementation documents.
• Support initiatives to improve payment processes and operational efficiency.

Conocimientos

Attention to detail

Analytical skills

English proficiency

Excel

Multitasking

Time management

Educación

Bachelor's degree in Finance, Business Administration, Economics, or a related field

Herramientas

Microsoft Office Suite

Excel

Descripción del empleo

Mastercard Inc. in Mexico City is seeking an Associate Specialist for Cross-Border Payment Operations to support daily payout data accuracy and flow monitoring.

You will handle data entry, assist customer service with payment inquiries, and help optimize processes. A finance/business background and 3+ years in payments are preferred, with English proficiency and MS Office skills required.