Partner Success & Ops Coordinator

Uber; Estado de México; Hybrid; MXN 201,000 - 335,000; Full time

Benefits offered by this job

Bonuses

Equity

In-office collaboration

Job summary

Uber’s Expansion team seeks an Account Coordinator to streamline workflows, support account managers and customer success managers, and improve partner experience for large and local partners. You will master internal systems like Salesforce, deliver dashboards, and assist in upsell opportunities while maintaining strong client communications in English and Spanish.

The role emphasizes administrative excellence, cross-functional collaboration, and the ability to scale operations for a

Qualifications

• Proficiency in Google Workspace and/or Microsoft Office, with data analysis comfort.
• Experience in account coordination, sales support, operations, customer success, or similar admin role.
• Excellent organizational skills and ability to manage multiple priorities and deadlines.
• Strong English and Spanish verbal and written communication.
• Proactive mindset to improve workflows and save time for the team.
• Highly detail-oriented with focus on data hygiene and process improvement.
• Go-getter attitude with resourcefulness to solve problems before escalation.

Responsibilities

• Act as the operational backbone for client-facing teams with Account Managers and CSMs.
• Own database management and keep client information and history accurate (e.g., Salesforce).
• Prepare dashboards and reporting decks for business reviews with AMs/CSMs.
• Assist AMs in creating product demos, pitches, and customer-facing presentations.
• Coordinate scheduling for key client meetings and internal alignment sessions.
• Generate and summarize order management and performance reports for the team.
• Provide feedback on customer insights and evolving market trends.

Skills

Data analysis

Google Workspace

Microsoft Office

Bilingual (EN/ES)

Organisational skills

Tools

Salesforce (SFDC)

Job description

Uber’s Expansion team seeks an Account Coordinator to streamline workflows, support account managers and customer success managers, and improve partner experience for large and local partners. You will master internal systems like Salesforce, deliver dashboards, and assist in upsell opportunities while maintaining strong client communications in English and Spanish.

The role emphasizes administrative excellence, cross-functional collaboration, and the ability to scale operations for a