OT Infrastructure Engineer — Virtual Lab & Global Support

AVEVA; Ciudad de México; Hybrid; MXN 420,000 - 660,000; Full time

Job summary

ETAP is seeking a technically versatile OT Infrastructure Engineer to be the operational backbone of our Global Support group in Mexico City. This mid-level role sits at the intersection of IT and OT and focuses on building, managing, and operating a virtual lab that replicates customer and project systems.

You will own the lab, reproduce incidents, troubleshoot configuration issues, and support Global Support Engineers by providing replicated environments and documentation.

Qualifications

• 3+ years of hands-on IT/OT infrastructure experience.
• Hands-on experience with VMware or Hyper-V for building and managing virtual environments.
• Working knowledge of Windows Server administration, services, logs, and troubleshooting.
• Hands-on experience with SQL Server or MongoDB: connecting, logs, queries, and basic diagnostics.
• Strong networking fundamentals: IPs, VLANs, subnets, and recreating topologies.

Responsibilities

• Build and maintain a virtual lab environment using VMware or Hyper‑V that replicates customer and project configurations across ETAP portfolios (SCADA, PSMS, EMS, Digital Twin).
• Own the virtual lab, including VM templates, availability, version control, and capacity planning for reliable replication.

Skills

Advanced English (C1+)

IT/OT infrastructure experience

Windows Server administration

Networking fundamentals

Scripting (PowerShell, Python)

Tools

VMware vSphere/ESXi/Workstation Pro

Hyper-V

SQL Server

MongoDB

Job description

ETAP is seeking a technically versatile OT Infrastructure Engineer to be the operational backbone of our Global Support group in Mexico City. This mid-level role sits at the intersection of IT and OT and focuses on building, managing, and operating a virtual lab that replicates customer and project systems.

You will own the lab, reproduce incidents, troubleshoot configuration issues, and support Global Support Engineers by providing replicated environments and documentation.