Operations Manager: Scale Growth & Lean Initiatives

Amazon; Tultitlán; Presencial; MXN 700.000 - 900.000; Jornada completa

Descripción de la vacante

Amazon Mexico's Operations team is seeking an experienced Operations Manager to drive scalability and performance across our delivery network. You will set strategy, monitor KPIs, and partner with AMZL Delivery Station leadership to maintain quality standards and safety.

This role requires leadership, English proficiency, and a track record in process improvement, lean techniques, and cross-functional collaboration to deliver fast, reliable service to customers.

Formación

• Bachelor's degree or equivalent.
• 3+ years of employee and performance management experience.
• Speak, write, and read fluently in English.
• 7+ years of professional experience.

Responsabilidades

• Setting and communicating the strategy and performance goals while ensuring productivity on route is maximized through training, analysis, and feedback of performance data on a periodic basis.
• Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• Cross functional coordination and task tracking.
• Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Ability to manage multiple complex projects simultaneously.
• Management and execution of cross‑functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
• Ensuring procedures are followed for safety, building security and product loss prevention

Conocimientos

Leadership

Performance management

Cross-functional coordination

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon Mexico's Operations team is seeking an experienced Operations Manager to drive scalability and performance across our delivery network. You will set strategy, monitor KPIs, and partner with AMZL Delivery Station leadership to maintain quality standards and safety.

This role requires leadership, English proficiency, and a track record in process improvement, lean techniques, and cross-functional collaboration to deliver fast, reliable service to customers.