Operations Leader - Global Fulfillment & Flexible Hours

Amazon Inc.; Ciudad de México; Hybrid; MXN 500,000 - 800,000; Full time

Job summary

Amazon Operations in Mexico City is seeking experienced professionals to help drive performance and deliver on customer promises. The role requires managing people, operating processes, and maintaining a high level of service across shifts, including nights and weekends.

Fluency in English and extensive operational background are essential as part of a fast-paced team. The successful candidate will contribute to pace, accuracy, and efficiency while upholding Amazon's customer-obsessed culture.

Qualifications

• Bachelor's degree or equivalent.
• 3+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Speak, write, and read fluently in English.
• 7+ years of operational experience.

Skills

People management

Operational experience

English fluency

Flexible schedule

Leadership

Education

Bachelor's degree or equivalent

Job description

Amazon Operations in Mexico City is seeking experienced professionals to help drive performance and deliver on customer promises. The role requires managing people, operating processes, and maintaining a high level of service across shifts, including nights and weekends.

Fluency in English and extensive operational background are essential as part of a fast-paced team. The successful candidate will contribute to pace, accuracy, and efficiency while upholding Amazon's customer-obsessed culture.