Operations Leader: Flexible Shifts & Customer Focus

Amazon; Nezahualcóyotl; Presencial; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Amazon Operations in Ciudad Nezahualcóyotl, Mexico seeks an experienced Operations Manager to drive productivity and deliver on customer promises. You will lead teams, manage schedules including weekends and nights, and apply lean techniques to improve performance.

The role requires a Bachelor's degree or equivalent, 3+ years in people/performace management, 7+ years overall operations experience, and English fluency. A dynamic, fast-paced environment offers growth and impact.

Formación

• Bachelor's degree or equivalent.
• 3+ years of employee and performance management experience.
• 7+ years of operational experience.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsabilidades

• Lead and manage daily operations to meet productivity goals and service standards.
• Coordinate shifts, including weekends, nights, and holidays, to ensure coverage.
• Drive performance metrics and process improvements across the operation.

Conocimientos

Fluent English

Performance metrics

Process improvement

Lean techniques

Educación

Bachelor's degree or equivalent

Descripción del empleo

Amazon Operations in Ciudad Nezahualcóyotl, Mexico seeks an experienced Operations Manager to drive productivity and deliver on customer promises. You will lead teams, manage schedules including weekends and nights, and apply lean techniques to improve performance.

The role requires a Bachelor's degree or equivalent, 3+ years in people/performace management, 7+ years overall operations experience, and English fluency. A dynamic, fast-paced environment offers growth and impact.