Operations Leader, Compensations Consulting (Hybrid)

Aon; Ciudad de México; Híbrido; MXN 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Aon in Mexico City is seeking an Operations Manager to lead and mentor our Talent Advisory team, delivering data, content, and product support across lines of business. You will ensure service delivery excellence, optimize operations, and drive continuous improvement while aligning goals with business strategy.

This role requires strong project leadership, coaching, and the ability to manage large, diverse teams across time zones.

Formación

• Experience leading operations in a global, fast-paced environment.
• Strong ability to translate business goals into team objectives.
• Proven coaching and mentoring capabilities.
• Solid MS Office skills for reporting and analysis.

Responsabilidades

• Lead and mentor the Talent Advisory team to ensure high-quality service.
• Oversee operations across multiple lines of business and time zones.
• Collaborate with onshore customers and product partners on delivery and quality.
• Drive innovation, efficiency, and continuous improvement initiatives.
• Apply Quality Framework and QA methodologies to operations.

Conocimientos

Leadership

Project management

Mentoring / coaching

Communication

Analytical skills

Problem solving

Change management

Team leadership

Time-zone coordination

Educación

University studies completed

Herramientas

MS Office

Excel

Word

PowerPoint

Descripción del empleo

Aon in Mexico City is seeking an Operations Manager to lead and mentor our Talent Advisory team, delivering data, content, and product support across lines of business. You will ensure service delivery excellence, optimize operations, and drive continuous improvement while aligning goals with business strategy.

This role requires strong project leadership, coaching, and the ability to manage large, diverse teams across time zones.