Onboarding & Demo Engagement Specialist

Ascent360; México; Vor Ort; MXN 201.000 - 335.000; Vollzeit

Zusammenfassung

Mitratech seeks an Engagement Representative to drive awareness and schedule onboarding demos for partner clients. You will collaborate with Partner & Customer Success and Account Management to keep the demo pipeline full and ensure a smooth onboarding experience.

The role requires strong communication, the ability to handle high-volume outbound calls, and comfort with rapid changes. You will support onboarding, assist with product updates, and coordinate data uploads across Salesforce and other

Qualifikationen

• Experience in customer service, telemarketing, or administrative roles preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and CRM systems.
• Ability to handle high-volume outbound calls.
• Ability to manage multiple priorities with urgency.

Aufgaben

• Onboard and schedule demos with partner clients.
• Perform high-volume outbound calls to generate interest.
• Coordinate with account and success teams to build pipeline.
• Maintain accurate data in Salesforce and internal tools.
• Provide monthly KPI updates to manager.

Kenntnisse

Customer service

Telemarketing

Communication skills

Independent work

Team collaboration

Ausbildung

Associate's degree OR equivalent

Tools

Salesforce

Jobbeschreibung

Mitratech seeks an Engagement Representative to drive awareness and schedule onboarding demos for partner clients. You will collaborate with Partner & Customer Success and Account Management to keep the demo pipeline full and ensure a smooth onboarding experience.

The role requires strong communication, the ability to handle high-volume outbound calls, and comfort with rapid changes. You will support onboarding, assist with product updates, and coordinate data uploads across Salesforce and other