Office Experience & Culture Lead

Kueski; Guadalajara; On-site; MXN 180,000 - 300,000; Full time

Job summary

Kueski is seeking a service-driven professional to own daily workplace operations in Guadalajara, keeping spaces ready, supplies stocked, meeting rooms functional, and visitors and new hires warmly welcomed. This role is ideal for someone who takes ownership of workplace requests and delivers programming that makes the office a place people choose to come to.

As a key leader in the onsite experience, you will report to the Facilities Manager and own day-to-day execution and service quality,

Qualifications

• Bachelor’s degree in business admin, tourism, hospitality, communications or HR.
• 1–3 years in office management, hospitality or events.
• Experience serving people in person in service environments.
• Experience coordinating vendors and purchase orders.
• Preferred: fintech or startup experience.
• Preferred: events with 50+ attendees.

Responsibilities

• Open and close the day ensuring meeting rooms and spaces are ready.
• Greet visitors and new hires; host the space.
• Maintain supplies and inventory; track usage.
• Prepare meeting rooms and support logistics for in-person and hybrid sessions.
• Manage workplace requests via tickets or Slack; escalate as needed.
• Report space failures and incidents and follow through to resolution.
• Plan and execute culture moments and in-person events.
• Coordinate events with Facilities Manager; handle on-site logistics.
• Document activities with photos and learnings for internal comms.
• Support Mexico City remote coworking and meetings.
• Assist vendor onboarding and payments per Finance policies.

Skills

Service attitude

People-oriented

Organization

Proactivity

Communication

Education

Bachelor’s degree in business admin / tourism / hospitality / communications / HR

Tools

Google Workspace

Slack

Spreadsheets

Invoicing (Mexican)

Ticketing tools

Space booking tools

Job description

Kueski is seeking a service-driven professional to own daily workplace operations in Guadalajara, keeping spaces ready, supplies stocked, meeting rooms functional, and visitors and new hires warmly welcomed. This role is ideal for someone who takes ownership of workplace requests and delivers programming that makes the office a place people choose to come to.

As a key leader in the onsite experience, you will report to the Facilities Manager and own day-to-day execution and service quality,