Guadalajara Office Manager & People Ops Lead

Diligent; Región Centro; On-site; MXN 223,000 - 312,000; Full time

Job summary

Diligent is seeking a proactive Office Manager to join our Guadalajara team. The role focuses on ensuring smooth day-to-day operations, providing employee support, and handling administrative duties to support growth and a positive workplace experience.

The ideal candidate is meticulous, organized, and enjoys collaborating with local leadership, HR, and IT to drive engagement and efficiency in a fast-paced environment. This is an on-site role based in Guadalajara.

Qualifications

• 2–4 years of experience in customer-facing or office management roles.
• Experience supervising reception staff.
• Strong communication and interpersonal skills.
• Hospitality and customer service experience preferred.

Responsibilities

• Oversee the entire office space and onboarding of new joiners.
• Support office engagement initiatives with local culture lead.
• Lead reception staff and provide day-to-day supervision.
• Manage security, access control, and daily reports.
• Handle mail, tax notices, bills, AP/AR communications.
• Procure office supplies and manage expenses.
• Assist executives with catering, diary management, travel, and general support.
• Coordinate departmental lunches and non-executive meetings.
• Schedule conference rooms and events.
• Point of contact for building and property management.
• Review emergency procedures and evacuations.
• Coordinate vendor engagement for cleaning, repairs, etc.
• Organize maintenance contractors (electric, plumbing, HVAC, etc.).
• Oversee health, safety, wellbeing initiatives and regulatory compliance.

Skills

Microsoft Office

Office management

Staff supervision

Communication

Multitasking

Hospitality

Customer service

Job description

Diligent is seeking a proactive Office Manager to join our Guadalajara team. The role focuses on ensuring smooth day-to-day operations, providing employee support, and handling administrative duties to support growth and a positive workplace experience.

The ideal candidate is meticulous, organized, and enjoys collaborating with local leadership, HR, and IT to drive engagement and efficiency in a fast-paced environment. This is an on-site role based in Guadalajara.