Workplace Experience Lead: Onsite, Events & Culture

Kueski; Región Centro; On-site; MXN 360,000 - 540,000; Full time

Job summary

Kueski is seeking a service-driven Office Manager to own daily workplace operations in Guadalajara, ensuring spaces are ready, supplies stocked, and visitors welcomed. You will lead onsite culture activities and coordinate events while reporting to the Facilities Manager.

You will handle requests, manage vendors, and support new hires on day one, with a focus on service quality and continuous improvement. Fluency in English helps collaborate across teams.

Qualifications

• Bachelor's degree completed or in progress in related field.
• 1 to 3 years in office management, hospitality, event coordination or People Operations.
• Experience serving people in person in a service environment.
• Experience coordinating vendors and following up on purchase orders and invoices.
• Preferred: experience in technology, fintech or startup companies.
• Preferred: experience supporting corporate events with more than 50 attendees.

Responsibilities

• Own daily office experience: open/close space, ensure rooms and common areas are ready.
• Welcome visitors, candidates, vendors and new hires; host the space.
• Maintain supplies, snacks, beverages, stationery and consumables; track inventory.
• Prepare meeting rooms and support logistics for in-person and hybrid meetings.
• Handle workplace requests via tickets or Slack; escalate when needed.
• Report space issues and follow through to resolution.
• Execute culture programming: anchor days, lunches, celebrations, rituals.
• Organize welcome kits and swag; manage inventory.
• Support day one onboarding: desk, access, office tour, introductions.
• Document activities with photos, attendance and learnings.
• Support corporate events: catering, rooms, signage, registrations; run on-site flow.
• Close events with receipts and learnings notes.
• Run short surveys on office experience and summarize themes for Facilities Manager.
• Coordinate with People Ops, IT, and Finance for vendor onboarding.
• Manage access control, parking and visitor records.
• Support Mexico City community remotely for space access and meetings.

Skills

Customer service

Organization

Proactivity

Communication

Discretion

Collaboration

Adaptability

Calm under pressure

Bilingual English

Education

Bachelor's in related field

Tools

Google Workspace

Slack

Space booking tools

Ticketing tools

Job description

Kueski is seeking a service-driven Office Manager to own daily workplace operations in Guadalajara, ensuring spaces are ready, supplies stocked, and visitors welcomed. You will lead onsite culture activities and coordinate events while reporting to the Facilities Manager.

You will handle requests, manage vendors, and support new hires on day one, with a focus on service quality and continuous improvement. Fluency in English helps collaborate across teams.