MW Messaging Engineer / Exchange Administrator

Accenture PLC; Monterrey; Hybrid; MXN 900,000 - 1,200,000; Full time

Job summary

Accenture PLC is seeking an experienced MW Messaging Engineer / Exchange Administrator in Mexico with 10-15 years of messaging and Microsoft 365 expertise. The role centers on supporting enterprise messaging environments, delivering workshops, and driving adoption across Modern Work, Identity, and Security.

The position emphasizes hands-on Exchange Online, mail flow, DNS, PowerShell, and IAM proficiency, with a focus on customer-facing delivery and diagnostics.

Qualifications

• 10-15 years of experience in messaging or Microsoft infrastructure.
• Advanced English communication skills.
• Experience in consulting or customer-facing technical roles.
• Proven ability to facilitate workshops, training, and knowledge-transfer sessions.
• Experience with Microsoft administration tools.

Responsibilities

• Serve as a trusted advisor across Modern Work, Identity, and Security.
• Deliver technical workshops, knowledge-transfer sessions, and customer-enablement activities.
• Assess platform health, configuration, performance, resiliency, security posture, and operational readiness.
• Troubleshoot complex messaging and identity-related issues through telemetry, diagnostics, and log analysis.
• Create remediation plans based on technical findings and business impact.
• Support migrations, deployments, modernization initiatives, adoption activities, and service lifecycle management.

Skills

Exchange Online

Mail Flow

PowerShell

IAM

DNS

Security Administration

Advanced English

Tools

Microsoft Admin Tools

Job description

Hiring: MW Messaging Engineer / Exchange Administrator (10-15 Years Experience)

We are looking for an experienced MW Messaging Engineer / Exchange Administrator with 10-15 years of experience supporting enterprise messaging environments and Microsoft 365 solutions.

Key Responsibilities

• Serve as a trusted advisor across Modern Work, Identity, and Security.
• Deliver technical workshops, knowledge-transfer sessions, and customer-enablement activities.
• Assess platform health, configuration, performance, resiliency, security posture, and operational readiness.
• Troubleshoot complex messaging and identity-related issues through telemetry, diagnostics, and log analysis.
• Create remediation plans based on technical findings and business impact.
• Support migrations, deployments, modernization initiatives, adoption activities, and service lifecycle management.

Mandatory Qualifications

• 10-15 years of experience in messaging, Microsoft infrastructure, or related technologies.
• Advanced English communication skills.
• Experience in consulting or customer-facing technical roles.
• Proven ability to facilitate workshops, technical training, and knowledge-transfer sessions.
• Experience working with Microsoft administration tools.
• Strong documentation, stakeholder management, and problem-solving skills.

Hands-on expertise in:

• Exchange Online
• Mail Flow
• SMTP
• DNS
• Identity Access Management (IAM)
• PowerShell
• Security Administration
• Troubleshooting and Root Cause Analysis

Preferred Qualifications

• Knowledge of Microsoft 365
• Knowledge of Azure
• Knowledge of Networking
• Knowledge of Governance
• Knowledge of Automation

What We're Looking For

• Strong Exchange Online administration experience
• Deep understanding of mail flow and messaging services
• Ability to resolve complex technical issues
• Customer-focused and consultative approach
• Strong communication and collaboration skills

Location: Mexico (Remote/Hybrid)
Language: Advanced English Required

If you have extensive experience with Exchange Online, messaging infrastructure, PowerShell, and identity management, we'd like to hear from you.

#Hiring #ExchangeOnline #MessagingEngineer #ExchangeAdministrator #Microsoft365 #MailFlow #SMTP #DNS #IdentityManagement #PowerShell #Security #ModernWork #Azure #TechnologyConsulting #RemoteJobs #TechCareers #MicrosoftJobs #Infrastructure #CloudMessaging #M365