MW Endpoint Management Engineer / Intune

Accenture PLC; Monterrey; Hybrid; MXN 900,000 - 1,400,000; Full time

Job summary

Accenture PLC in Monterrey is seeking an experienced MW Endpoint Management Engineer / Intune Specialist to support enterprise endpoint management, device security, and modern workplace initiatives.

The role requires advising across Modern Work, Azure, Identity, and Security, delivering workshops, and performing health assessments and troubleshooting to enable secure, compliant environments.

Qualifications

• 5-10 years of experience in endpoint management, workplace technologies, or Microsoft administration.
• Advanced English communication skills.
• Experience in consulting or customer-facing technical roles.
• Proven ability to facilitate technical workshops, knowledge transfer, and customer guidance.

Responsibilities

• Serve as a trusted advisor across Modern Work, Azure Infrastructure, Identity, and Security.
• Deliver technical workshops, knowledge-transfer sessions, and customer enablement activities.
• Assess platform health, configuration, performance, security posture, resiliency, and operational readiness.
• Troubleshoot complex endpoint management issues using telemetry, diagnostics, and log analysis.
• Develop remediation recommendations based on technical findings and business impact.
• Support migrations, deployments, modernization initiatives, adoption programs, and service lifecycle activities.

Skills

Endpoint management

Workshop facilitation

Customer-facing

Troubleshooting

Stakeholder management

Tools

Microsoft Intune

MAM

MDM

Windows Autopilot

Defender for Endpoint

Compliance Management

PowerShell

Job description

Hiring: MW Endpoint Management Engineer / Intune (5-10 Years Experience)

We are seeking an experienced MW Endpoint Management Engineer / Intune Specialist to support enterprise endpoint management, device security, and modern workplace initiatives.

Key Responsibilities

• Serve as a trusted advisor across Modern Work, Azure Infrastructure, Identity, and Security.
• Deliver technical workshops, knowledge-transfer sessions, and customer enablement activities.
• Assess platform health, configuration, performance, security posture, resiliency, and operational readiness.
• Troubleshoot complex endpoint management issues using telemetry, diagnostics, and log analysis.
• Develop remediation recommendations based on technical findings and business impact.
• Support migrations, deployments, modernization initiatives, adoption programs, and service lifecycle activities.

Mandatory Qualifications

5-10 years of experience in endpoint management, workplace technologies, or Microsoft administration.

Advanced English communication skills.

Experience in consulting or customer-facing technical roles.

Proven ability to facilitate technical workshops, knowledge transfer, and customer guidance.

Hands-on expertise in:

• Microsoft Intune
• Mobile Application Management (MAM)
• Mobile Device Management (MDM)
• Windows Autopilot
• Microsoft Defender for Endpoint
• Compliance Management
• PowerShell

Strong troubleshooting, root-cause analysis, documentation, and stakeholder management skills.

Preferred Qualifications

Knowledge of:

• Microsoft 365
• Azure
• Identity and Access Management
• Networking
• Security and Governance
• Automation

Experience with Microsoft administration tools.

Ability to collaborate across engineering, delivery, security, and business teams.

What We're Looking For

Strong expertise in endpoint management and device compliance

Customer-focused and consultative mindset

Ability to solve complex technical challenges

Strong communication and collaboration skills

Continuous learning and technology-driven approach

Location: Mexico (Remote/Hybrid)
Language: Advanced English Required

If you have hands-on experience with Intune, Autopilot, Defender for Endpoint, MDM/MAM, and PowerShell, and enjoy helping customers modernize and secure their workplace environments, we'd like to hear from you.

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