Multilingual Game Written Support - EN/DE, Mexico

Keywords Studios Plc; Ciudad de México; Sur place; MXN 183 000 - 219 000; Plein temps

Avantages offerts par ce poste

Medical expenses insurance (after prob

Grocery tickets

Career path

2 days off

Résumé du poste

Keywords Studios Mexico is seeking customer service representatives for written support (NO CALLS). You will communicate with players to resolve issues via chats, emails, and tickets from our Nuevo Polanco office in Mexico City.

Applicants should have strong English and German writing skills, multi-tasking ability, and a willingness to work full-time. High School Diploma is preferred but not required, and residing in Mexico City or Estado de Mexico is expected.

Qualifications

• Strong written and verbal communication in English and German.
• Ability to multi-task in a fast-paced environment.
• Willingness to work full-time and be based in Mexico City.
• Residence near Mexico City or Estado de Mexico, with office in Nuevo Polanco.

Responsabilités

• Interact with players via chat, email and tickets to resolve issues.
• Provide excellent customer service and clear guidance to users.
• Collaborate with team members to manage inquiries efficiently.

Connaissances

English proficiency

German proficiency

Customer service

Multi-tasking

Formation

High School Diploma (preferred)

Description du poste

Keywords Studios Mexico is seeking customer service representatives for written support (NO CALLS). You will communicate with players to resolve issues via chats, emails, and tickets from our Nuevo Polanco office in Mexico City.

Applicants should have strong English and German writing skills, multi-tasking ability, and a willingness to work full-time. High School Diploma is preferred but not required, and residing in Mexico City or Estado de Mexico is expected.