Mexico SDR Team Lead — B2B Growth

Envia.com; Monterrey; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Grocery vouchers

Minor Medical Insurance (company paid)

Major Medical Insurance (company share

Life insurance

Preferred auto insurance rates

Wellhub membership

Birthday leave

Statutory benefits

Educational partnership discounts

Career growth opportunities

Job summary

Envia.com, part of Tendencys Innovations, is expanding its commercial team in Mexico and seeks a Sales Development Supervisor (SDR) – Mexico to lead and coach a high‑performing SDR group. You will drive outbound prospecting strategies, guide pipeline generation, and mentor the team to achieve KPI targets across meetings, opportunities, and revenue impact.

The role blends people leadership with hands‑on execution, focusing on coaching, strategy, and scalable outbound programs to build a robust

Qualifications

• Bachelor's degree in Business Administration, International Business, Marketing, Communications, Logistics, or a related field.
• 3+ years of experience in Sales Development, Business Development, Inside Sales, B2B Sales, or similar roles.
• Previous experience coordinating, mentoring, or leading SDRs or commercial teams.
• Strong hands‑on experience in outbound B2B prospecting and cold calling.
• Proven track record of generating qualified meetings and sales pipeline.
• Experience with KPIs, conversion rates, activity metrics, and pipeline targets.
• Experience using Salesforce, HubSpot, or similar CRM platforms.
• Experience with prospecting platforms like LinkedIn Sales Navigator, Apollo, or similar tools.

Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives.
• Establish daily, weekly, and monthly objectives related to outbound activity, qualified meetings, opportunities, and pipeline generation.
• Monitor performance against KPIs.
• Conduct regular one‑on‑one sessions, call reviews, pipeline reviews, and coaching sessions.
• Develop and implement outbound prospecting strategies across cold calling, email, LinkedIn, and other channels.
• Support SDRs in identifying target accounts and key decision‑makers.
• Coach the team on cold calling, objection handling, qualification, discovery, and value proposition.
• Ensure SDRs qualify prospects based on business needs, logistics requirements, shipping volume, and commercial potential.
• Review prospecting quality and balance activity with personalized outreach.
• Identify performance gaps and develop improvement plans.
• Collaborate with Account Executives for handoffs and progression of opportunities.
• Maintain visibility over the team's pipeline and accurate CRM management.
• Analyze conversion rates and test new prospecting channels, messaging, sequences, and sales tech.
• Support onboarding and ramp‑up of new SDRs.

Skills

Team leadership

Coaching

Outbound prospecting

B2B sales

CRM usage

Sales KPIs

Excel/Sheets

English (B2+)

Education

Bachelor's degree in Business Administration, International Business, Marketing, Communications, Logistics, or related field

Tools

Salesforce

HubSpot

LinkedIn Sales Navigator

Apollo

Excel/Google Sheets

Job description

Envia.com, part of Tendencys Innovations, is expanding its commercial team in Mexico and seeks a Sales Development Supervisor (SDR) – Mexico to lead and coach a high‑performing SDR group. You will drive outbound prospecting strategies, guide pipeline generation, and mentor the team to achieve KPI targets across meetings, opportunities, and revenue impact.

The role blends people leadership with hands‑on execution, focusing on coaching, strategy, and scalable outbound programs to build a robust