Sales Development Supervisor (SDR) – Mexico

Envia.com; Monterrey; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Grocery vouchers

Minor Medical Insurance (company paid)

Major Medical Insurance (company share

Life insurance

Preferred auto insurance rates

Wellhub membership

Birthday leave

Statutory benefits

Educational partnership discounts

Career growth opportunities

Descripción de la vacante

Envia.com, part of Tendencys Innovations, is expanding its commercial team in Mexico and seeks a Sales Development Supervisor (SDR) – Mexico to lead and coach a high‑performing SDR group. You will drive outbound prospecting strategies, guide pipeline generation, and mentor the team to achieve KPI targets across meetings, opportunities, and revenue impact.

The role blends people leadership with hands‑on execution, focusing on coaching, strategy, and scalable outbound programs to build a robust

Formación

• Bachelor's degree in Business Administration, International Business, Marketing, Communications, Logistics, or a related field.
• 3+ years of experience in Sales Development, Business Development, Inside Sales, B2B Sales, or similar roles.
• Previous experience coordinating, mentoring, or leading SDRs or commercial teams.
• Strong hands‑on experience in outbound B2B prospecting and cold calling.
• Proven track record of generating qualified meetings and sales pipeline.
• Experience with KPIs, conversion rates, activity metrics, and pipeline targets.
• Experience using Salesforce, HubSpot, or similar CRM platforms.
• Experience with prospecting platforms like LinkedIn Sales Navigator, Apollo, or similar tools.

Responsabilidades

• Lead, coach, and develop a team of Sales Development Representatives.
• Establish daily, weekly, and monthly objectives related to outbound activity, qualified meetings, opportunities, and pipeline generation.
• Monitor performance against KPIs.
• Conduct regular one‑on‑one sessions, call reviews, pipeline reviews, and coaching sessions.
• Develop and implement outbound prospecting strategies across cold calling, email, LinkedIn, and other channels.
• Support SDRs in identifying target accounts and key decision‑makers.
• Coach the team on cold calling, objection handling, qualification, discovery, and value proposition.
• Ensure SDRs qualify prospects based on business needs, logistics requirements, shipping volume, and commercial potential.
• Review prospecting quality and balance activity with personalized outreach.
• Identify performance gaps and develop improvement plans.
• Collaborate with Account Executives for handoffs and progression of opportunities.
• Maintain visibility over the team's pipeline and accurate CRM management.
• Analyze conversion rates and test new prospecting channels, messaging, sequences, and sales tech.
• Support onboarding and ramp‑up of new SDRs.

Conocimientos

Team leadership

Coaching

Outbound prospecting

B2B sales

CRM usage

Sales KPIs

Excel/Sheets

English (B2+)

Educación

Bachelor's degree in Business Administration, International Business, Marketing, Communications, Logistics, or related field

Herramientas

Salesforce

HubSpot

LinkedIn Sales Navigator

Apollo

Excel/Google Sheets

Descripción del empleo

At Envia.com, part of Tendencys Innovations, we develop technology that simplifies logistics and e-commerce for thousands of businesses worldwide. Operating in more than 17 countries, we connect companies with national and international carriers through a unified platform designed to make shipping easier, more efficient, and scalable.

As we continue expanding our commercial organization in Mexico, we are looking for a Sales Development Supervisor (SDR) – Mexico who can develop high-performing sales talent, strengthen outbound prospecting strategies, and consistently drive qualified pipeline generation.

Position Overview

The Sales Development Supervisor (SDR) – Mexico is responsible for leading, coaching, and developing a team of SDRs focused on generating new B2B business opportunities for Envia.com.

This role combines people leadership with hands‑on commercial execution. The Team Lead monitors individual and team performance, improves prospecting strategies, reviews calls and pipelines, develops SDR capabilities, and ensures consistent achievement of KPIs related to outbound activity, qualified meetings, opportunities, and pipeline generation.

The ideal candidate is a commercially driven leader who understands how to build pipeline from scratch and can translate their own sales experience into practical coaching that improves team performance.

Role Responsibilities

• Lead, coach, and develop a team of Sales Development Representatives.
• Establish daily, weekly, and monthly objectives related to outbound activity, qualified meetings, opportunities, and pipeline generation.
• Monitor individual and team performance against established KPIs.
• Conduct regular one‑on‑one sessions, call reviews, pipeline reviews, and coaching sessions.
• Develop and implement outbound prospecting strategies across cold calling, email, LinkedIn, and other channels.
• Support SDRs in identifying target accounts and key decision‑makers.
• Coach the team on cold calling, objection handling, qualification, discovery, and value proposition.
• Ensure SDRs effectively qualify prospects based on business needs, logistics requirements, shipping volume, and commercial potential.
• Review prospecting quality and ensure the team balances activity volume with relevant, personalized outreach.
• Identify performance gaps and develop individual improvement plans.
• Support SDRs during complex prospect conversations when necessary.
• Collaborate with Account Executives to ensure effective handoff and progression of qualified opportunities.
• Maintain visibility over the team's pipeline and ensure accurate CRM management.
• Analyze conversion rates throughout the prospecting funnel and identify improvement opportunities.
• Test new prospecting channels, messaging, sequences, and sales technologies.
• Support the onboarding and ramp‑up of new SDRs.

Role Requirements

• Bachelor's degree in Business Administration, International Business, Marketing, Communications, Logistics, or a related field.
• 3+ years of experience in Sales Development, Business Development, Inside Sales, B2B Sales, or similar commercial roles.
• Previous experience coordinating, mentoring, or leading SDRs or commercial teams.
• Strong hands‑on experience in outbound B2B prospecting and cold calling.
• Proven track record of generating qualified meetings and sales pipeline.
• Experience working with sales KPIs, conversion rates, activity metrics, and pipeline targets.
• Experience using CRM platforms such as Salesforce, HubSpot, or similar.
• Experience with prospecting platforms such as LinkedIn Sales Navigator, Apollo, or similar tools.
• Previous experience in logistics, e-commerce, SaaS, technology, transportation, or B2B services is highly desirable.
• Intermediate to Advanced Excel or Google Sheets.
• Intermediate to Advanced English (B2+) is preferred.

Preferred Qualifications

Sales Development & Leadership:

• SDR Team Leadership
• Sales Coaching
• B2B Prospecting
• Outbound Sales
• Cold Calling
• Cold Email Outreach
• Lead Generation
• Lead Qualification
• Objection Handling
• Pipeline Generation
• Performance Management
• Sales Training & Development

Technical Skills:

• Salesforce / HubSpot
• LinkedIn Sales Navigator
• Apollo or similar prospecting platforms
• CRM & Pipeline Management
• Sales Sequences & Automation
• Excel / Google Sheets
• Sales Analytics
• Funnel & Conversion Analysis
• KPI Dashboards
• AI Productivity & Prospecting Tools

What We Offer

• Grocery vouchers.
• Minor Medical Insurance (100% company paid).
• Major Medical Insurance (50% company contribution).
• Life insurance (100% company paid).
• Preferred rates on auto insurance.
• Wellhub membership.
• Birthday leave.
• Statutory benefits.
• Educational partnership discounts.
• Opportunity to lead and develop a high-performance Sales Development team.
• Direct impact on qualified pipeline generation and Envia.com's commercial growth in Mexico.
• Exposure to modern prospecting technologies, sales methodologies, and logistics solutions.
• Career growth opportunities toward Sales Development Manager, Business Development Manager, and other Sales Leadership positions.
• Collaborative and results-driven environment where your ability to develop people and improve commercial performance will directly contribute to Envia.com's continued growth.