Membership & Events Lead — Cabo Club & VIP Experiences

Soho House & Co.; Baja California Sur; On-site; MXN 450,000 - 750,000; Full time

Job summary

Soho House in Los Cabos is seeking a Membership Manager responsible for recruiting new members, maintaining an exclusive membership base, and serving as the face of the club for all members. You will drive the membership committee, coordinate events, manage the admin team, and build relationships with guests, celebrities, and partners, ensuring club rules and excellent service.

This role requires a strong network in the local arts and creative industries and a flexible schedule, including

Qualifications

• 3+ years’ leadership experience in high-quality, service-oriented operations.
• 2+ years management experience.
• Well-connected with the local Los Cabos scene across arts and culture.
• Flexible schedule including weekends and holidays; able to travel to LA.
• Strong communicator with high standards and problem-solving skills.
• Experience dealing with celebrities and high-profile events.
• Ability to build relationships with guests, members and staff.

Responsibilities

• Maintain the membership base and recruit new members.
• Be the face of the club for members and gather feedback.
• Manage membership committee relationships and events.
• Review waitlist applications and conduct coffee/virtual chats.
• Oversee membership admin team and resolve card/payable paperwork.
• Host member introductions and tours; promote club to potential members.
• Coordinate member events program with events and communications teams.
• Generate daily reports on club activities and feedback.
• Engage with local creative and club scenes; networking.
• Facilitate access for visiting celebrities and VIPs.
• Educate management and staff on member applications and committee processes.

Skills

Leadership

People management

Communication

Networking

Event planning

Problem solving

Time management

Relationship building

Customer service

Job description

Soho House in Los Cabos is seeking a Membership Manager responsible for recruiting new members, maintaining an exclusive membership base, and serving as the face of the club for all members. You will drive the membership committee, coordinate events, manage the admin team, and build relationships with guests, celebrities, and partners, ensuring club rules and excellent service.

This role requires a strong network in the local arts and creative industries and a flexible schedule, including