Maître d'Hôtel Lead – Fine Dining, Acapulco Resort

Placements24; Acapulco; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Attractive salary

Acapulco location

Training & development

Complimentary meals

Staff housing

Job summary

Placements24 seeks a seasoned Maître d'Hôtel Excepcional for a luxury beachfront resort in Acapulco, Guerrero. You will lead the signature fine-dining restaurant, ensuring flawless guest service, elegant ambience, and seamless front-of-house operations.

You will train staff, coordinate with cuisine, manage reservations, and uphold the venue's prestigious standards. Fluency in Spanish and English preferred; professional presentation and strong leadership are essential.

Qualifications

• Extensive experience as Maître d'Hôtel or similar front-of-house leadership role in fine dining.
• Exceptional interpersonal and guest-relations skills.
• Strong leadership and team-management capabilities.
• In-depth knowledge of fine dining service standards, etiquette, and wine.
• Ability to stay calm and effective in high-pressure situations.
• Excellent problem-solving and proactive guest-satisfaction approach.

Responsibilities

• Oversee all front-of-house operations for the fine-dining restaurant.
• Manage, train, and schedule dining room staff including hosts, servers, and bussers.
• Greet guests, escort them to tables, and ensure a seamless dining experience.
• Handle guest inquiries, requests, and resolve service-related issues promptly.
• Maintain knowledge of menu items, wine pairings, and specials.
• Collaborate with the Executive Chef to ensure kitchen-service communication.
• Ensure dining room ambiance, cleanliness, and proper table settings.
• Manage reservations and seating to optimize turnover and satisfaction.
• Develop and implement service training programs to enhance staff performance.

Skills

Maître d'Hôtel experience

Guest relations

Leadership

Communication

Problem solving

Reservations systems

Tools

Reservation systems

Job description

Placements24 seeks a seasoned Maître d'Hôtel Excepcional for a luxury beachfront resort in Acapulco, Guerrero. You will lead the signature fine-dining restaurant, ensuring flawless guest service, elegant ambience, and seamless front-of-house operations.

You will train staff, coordinate with cuisine, manage reservations, and uphold the venue's prestigious standards. Fluency in Spanish and English preferred; professional presentation and strong leadership are essential.