Maintenance Coordinator

Real Hires; New York (NY); Híbrido; MXN 766.000 - 1.106.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote work

Full-time position

Long-term opportunity

Career growth

Descripción de la vacante

Real Hires is seeking a Maintenance Coordinator for a 100% remote, fully virtual role supporting a New York-based property portfolio. You will manage maintenance requests from report to fix, coordinating residents, vendors and teams, and ensuring timely completion with meticulous record-keeping.

The ideal candidate has experience in property management, dispatch, scheduling or related fields, with strong English communication and organization.

Formación

• Experience in maintenance coordination, property management, dispatch, customer service, scheduling or similar roles.

Responsabilidades

• Own maintenance requests from initial report through completion.
• Coordinate with residents, vendors and maintenance teams to resolve issues.
• Prioritize requests and schedule repairs based on urgency.
• Follow up on open work orders and keep all parties updated.
• Track maintenance activity and keep records accurate.

Descripción del empleo

Love solving problems, staying organized, and keeping things moving?

Our client, a New York-based property management company, is looking for a Maintenance Coordinator to be the person who keeps maintenance requests moving from “something is broken” to “it’s fixed.”

You'll coordinate residents, vendors, and maintenance teams, schedule repairs, follow up on open requests, and make sure nothing gets overlooked.

If you have experience in property management, dispatch, customer service, scheduling, or coordination, this could be a great fit.

What You’ll Do

• Own maintenance requests from the initial report through completion.
• Coordinate with residents, vendors, and maintenance teams to get issues resolved.
• Prioritize requests and schedule repairs based on urgency.
• Follow up on open work orders and keep everyone updated.
• Track maintenance activity and keep records accurate.
• Handle phone and email communication with professionalism.
• Help resolve issues quickly and provide a great resident experience.

What You’ll Bring

• Experience in maintenance coordination, property management, dispatch, customer service, scheduling, or a similar role.
• Strong written and spoken English communication skills.
• Excellent organization and follow-through.
• Ability to manage multiple requests and priorities at once.
• A problem-solving mindset and strong attention to detail.
• Comfortable learning new software and systems.
• Residential property management experience is a strong plus.

Why Join?

• 100% remote — work from home
• Full-time, long-term opportunity
• Work with a New York-based property portfolio
• Join a collaborative and supportive team
• Build valuable experience in property management operations
• Opportunity for long-term career growth
• Make a direct impact on the resident experience