Luxury Tennis & Pickleball Attendant

Four Seasons; Tamarindo; On-site; MXN 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Employee discount

Dry cleaning

Job summary

Four Seasons Resort Tamarindo, México, seeks an enthusiastic Tennis Attendant to deliver engaging tennis and pickleball experiences for guests of all ages and skill levels. You will support lessons, clinics, and group programs while ensuring a welcoming, high-quality experience that reflects Four Seasons standards of service.

Role requires 1 year of tennis industry experience; luxury-resort background is a plus.

Qualifications

• Minimum 1 year of experience in the tennis industry as a full-time instructor preferred.
• Experience in a luxury resort, country club, or high-end tennis environment is a plus.
• Strong knowledge and ability to work with players of all levels, from beginner to advanced.

Responsibilities

• Deliver engaging tennis and pickleball lessons, clinics, and group programming for guests of varying ages and skill levels.
• Support the growth and development of tennis, pickleball, and paddle programs within the resort.
• Provide a warm and personalized guest experience, including facility orientation, program explanations, equipment and towel service, and accurate entry of guest information into the reservation system.
• Maintain the racket area and tennis facilities in excellent condition, including court setup and breakdown, cleaning, organization, and replenishment of supplies.
• Answer phones, manage court and program reservations, and assist guests with resort and local information in accordance with Four Seasons standards.
• Maintain strong knowledge of tennis and pickleball programs, schedules, and court availability to effectively assist guests and anticipate their needs.
• Recognize returning guests and provide personalized service based on their preferences and previous experiences.
• Assist with group programming, including adult cardio tennis, junior clinics, and advanced player clinics.
• Support other Recreation and Sports areas throughout the resort or beach when there are no scheduled activities in the tennis area, performing assigned duties as needed.
• Maintain a professional, organized, and welcoming environment while ensuring all equipment and facilities are ready for guest use.
• Promote a culture of teamwork, service excellence, safety, and continuous learning within the Recreation team.

Skills

Tennis knowledge

Customer service

Communication

Teamwork

Professional demeanor

Job description

Four Seasons Resort Tamarindo, México, seeks an enthusiastic Tennis Attendant to deliver engaging tennis and pickleball experiences for guests of all ages and skill levels. You will support lessons, clinics, and group programs while ensuring a welcoming, high-quality experience that reflects Four Seasons standards of service.

Role requires 1 year of tennis industry experience; luxury-resort background is a plus.