Luxury Fine Dining Manager - Five-Star Service Lead

Hyatt Group; Ciudad de México; Presencial; MXN 1.200.000 - 1.800.000; Jornada completa

Descripción de la vacante

Park Hyatt Mexico City Polanco seeks a seasoned Fine Dining Restaurant Manager to lead a luxury dining operation and deliver personalized service to discerning guests. You will manage guest experiences, reservations, and the wine program in a five-star hospitality setting.

The ideal candidate has extensive luxury fine dining leadership experience, strong English and Spanish proficiency, and a commitment to impeccable presentation and discretion in a Michelin-influenced environment.

Formación

• Bachelor’s degree or diploma in Hospitality Management, Restaurant Management, or a related field.
• Minimum 5 years of experience in luxury fine dining, preferably in a Michelin-starred or Michelin-recognized restaurant or five-star hotel.
• Proven experience leading high-performing teams in a sophisticated, detail-oriented service environment.
• Strong knowledge of fine dining service, gastronomy, wine, spirits, and international hospitality standards.
• Advanced wine knowledge is highly desirable.
• Exceptional leadership, communication, organizational, and problem-solving skills.
• Fluent Spanish and English; additional languages are an advantage.
• Impeccable personal presentation, discretion, cultural awareness, and attention to detail.
• Availability to work evenings, weekends, and holidays.

Responsabilidades

• Lead the operation of a fine dining restaurant, delivering impeccable, highly personalized service aligned with five-star Forbes standards.
• Manage the guest journey, service excellence, reservations, and operational profitability.
• Oversee food and beverage presentation and hotel wine program.
• Ensure quality control and continuous improvement in service delivery.

Conocimientos

Leadership

Communication

Organizational skills

Problem solving

Wine knowledge

Educación

Bachelor’s degree in Hospitality Management

Descripción del empleo

Park Hyatt Mexico City Polanco seeks a seasoned Fine Dining Restaurant Manager to lead a luxury dining operation and deliver personalized service to discerning guests. You will manage guest experiences, reservations, and the wine program in a five-star hospitality setting.

The ideal candidate has extensive luxury fine dining leadership experience, strong English and Spanish proficiency, and a commitment to impeccable presentation and discretion in a Michelin-influenced environment.