Luxury Boutique Operations Coordinator

Fashion United; Ciudad de México; On-site; MXN 360,000 - 600,000; Full time

Job summary

Cartier is seeking an Operations Coordinator for its Mexico City boutique to ensure operational excellence and strict compliance across daily processes. You will handle administrative tasks, inventory control, and logistics, while supporting policies and procedures to enhance the client experience.

In a fast-paced luxury environment, you will partner with management and sales teams to maintain high standards of quality, accuracy, and efficiency, including daily write-ups and reporting.

Qualifications

• Fluent or advanced English required; strong communication skills.
• Experience in luxury retail, service, or hospitality is a plus.
• Strong organizational and attention to detail required.
• Ability to work in fast-paced environment and meet KPIs.

Responsibilities

• Uphold Maison compliance and contribute to operational excellence.
• Manage day-to-day boutique operations including admin and transactional support.
• Coordinate opening/closing procedures and stock movements to prevent losses.
• Oversee inventory control and annual inventory processes.
• Support logistics, shipments, transfers, and back-of-house operations.
• Collaborate with client-facing teams to ensure seamless client experience.

Skills

English proficiency

Customer service

Analytical skills

Organizational skills

Problem solving

Education

Associate or bachelor’s degree preferred

Tools

MS Office

SAP

Job description

Cartier is seeking an Operations Coordinator for its Mexico City boutique to ensure operational excellence and strict compliance across daily processes. You will handle administrative tasks, inventory control, and logistics, while supporting policies and procedures to enhance the client experience.

In a fast-paced luxury environment, you will partner with management and sales teams to maintain high standards of quality, accuracy, and efficiency, including daily write-ups and reporting.