Boutique Director - Luxury Retail Leader & Client Experience

Fashion United; Ciudad de México; A distancia; MXN 1.800.000 - 2.900.000; Jornada completa

Descripción de la vacante

Cartier is seeking a Boutique Director to lead the Masaryk boutique in Mexico City, driving exceptional client experiences, profitability, and brand Ambassadorship. You will manage the boutique operations and a talented team, aligning with local HQ initiatives and Cartier standards.

Required are 10 years in luxury retail, a Bachelor in business/marketing, and fluency in Spanish and English (French/Portuguese a plus). The role emphasizes clienteling, omni-channel strategy, and VIP engagement.

Formación

• Bachelor degree in Business Administration, Marketing or related field.
• 10 years of experience in Retail, preferably in Luxury Industry.
• Spanish and English required; French and Portuguese a plus.
• Knowledge of the watch & jewellery industry is a plus.
• Proficient in Microsoft Word, PowerPoint, and Excel.

Responsabilidades

• Lead boutique operations and client services to ensure exceptional experiences.
• Drive omni-channel commercial performance and profitability of the boutique.
• Develop and implement client development and loyalty initiatives.
• Inspire and manage a high-performing boutique team with inclusive leadership.
• Maintain Cartier standards in image, VM guidelines, and boutique operations.

Conocimientos

Spanish

English

Educación

Bachelor degree in Business Administration, Marketing or related field

Herramientas

Microsoft Word

PowerPoint

Excel

Descripción del empleo

Cartier is seeking a Boutique Director to lead the Masaryk boutique in Mexico City, driving exceptional client experiences, profitability, and brand Ambassadorship. You will manage the boutique operations and a talented team, aligning with local HQ initiatives and Cartier standards.

Required are 10 years in luxury retail, a Bachelor in business/marketing, and fluency in Spanish and English (French/Portuguese a plus). The role emphasizes clienteling, omni-channel strategy, and VIP engagement.