Loyalty Strategic Finance Manager

Viva; Apodaca; On-site; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Flexible schedule

#TheBestAirlineToWork: An incredible工作

Job summary

Viva is seeking a Loyalty Strategic Finance Manager to own the economics of our loyalty program, including the planning cycle, its financial model, and the returns we require for every initiative.

You will run the end-to-end planning, own the P&L connections, set economic parameters, and defend the program's numbers to senior leadership while delivering monthly and quarterly value reports.

Qualifications

• Degree in Finance, Economics, Actuarial Science, Engineering, or Business Administration; a Master's in Finance is a plus.
• Advanced English proficiency with strong verbal and written communication skills.
• Strong analytical capability with hands-on experience building financial models.
• Advanced Excel and intermediate Python.
• Familiarity with financial data platforms such as Bloomberg.
• Ability to synthesize complex information and communicate it clearly to senior stakeholders; structured thinker with strong stakeholder management skills.
• Prior experience with loyalty programs is a plus.

Responsibilities

• Run end-to-end loyalty program planning and budgeting.
• Own the financial model linking drivers to P&L and simulate decisions.
• Set economic parameters: returns, prices, costs.
• Write business cases for new initiatives and partnerships; structure the economics.
• Produce and defend the program's numbers to leadership and stakeholders.
• Oversee liability model, breakage and redemption assumptions.
• Identify value opportunities in cost, margin, and cash; drive across the program.
• Manage governance: closes, PO, revenue cycle, policies, and controls.

Skills

Financial modeling

Excel

Python

Bloomberg Terminal

Stakeholder management

Analytical thinking

English communication

Education

Degree in Finance or Economics

Master's in Finance (plus)

Tools

Bloomberg Terminal

Job description

At Viva, we look for passionate individuals who truly love what they do. Now is the perfect time to join our team! Viva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide. We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety.

As our Loyalty Strategic Finance Manager, you will own the economics that turn a loyalty currency into a profitable business: full ownership of the program's planning cycle, its financial model, and the return standard every decision has to clear.

Your Responsibilities Will Include

• Running the planning cycle end to end, from annual budget and forecasts to the long-range plan.
• Owning the financial model that connects the drivers of the business to the P&L and simulating every major decision before it is taken.
• Setting the economic parameters the program runs on: return thresholds, issuance and redemption price ranges, cost of the point, and spend criteria.
• Deciding what a business case has to prove before it moves, writing the case for new initiatives and partnerships with strategy and commercial, structuring the economics of those deals, and measuring the return that actually lands.
• Producing and defending the program's numbers in front of group management, from monthly results to the quarterly value report.
• Owning the points liability model, its breakage and redemption assumptions, and the exposure they carry.
• Identifying where the program can create more value in cost, margin, and cash, and driving that agenda across the program.
• Holding the financial governance of the business unit: closes, purchase orders, the revenue cycle with partners, operating policy, and financial controls.

Our Ideal Candidate

• Degree in Finance, Economics, Actuarial Science, Engineering, or Business Administration; a Master's in Finance is a plus.
• Advanced English proficiency, with strong verbal and written communication skills.
• Strong analytical capability with hands‑on experience building financial models.
• Advanced Excel and intermediate Python.
• Familiarity with financial data platforms such as Bloomberg.
• Ability to synthesize complex information and communicate it clearly to senior stakeholders; structured thinker with strong stakeholder management skills.
• Prior experience with loyalty programs is a plus.

Benefits You Will Enjoy as #TeamViva

• Flexible schedule
• #TheBestAirlineToWork: An incredible work environment
• Savings fund & savings account
• Staff Travel: Discounted flights for you and up to 12 loved ones after 6 months
• MyIDTravel: Fly worldwide with 30+ airline alliances at reduced fares after 6 months
• Life & medical insurance + 24/7 online family medical assistance
• Exclusive discounts on gyms, retail stores, restaurants, universities, and more
• Above-the-law benefits

Viva is an equal opportunity employer. All qualified applicants will receive consideration without discrimination of any kind. All candidate information will be handled confidentially and in compliance with Mexican data‑protection regulations. Your data will be used only for recruitment-related purposes.