Logistics Dispatch Specialist — Cross-Border Ops

Rapido Solutions Group; Región Centro; Presencial; MXN 167.000 - 301.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Punctuality bonus

Descripción de la vacante

Rapido Solutions Group in Guadalajara and León is seeking an Operations Support Specialist to provide administrative and logistical support to the transportation operations team. You will coordinate documentation, assist with scheduling, and maintain communication with drivers and customers to ensure smooth day-to-day transportation services.

The role requires strong organization, proficiency in MS Office and a Transportation Management System (TMS), plus the ability to work under pressure in a

Formación

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Logistics, or related field preferred.
• Knowledge and experience with DOT and transportation compliance regulations is a plus.

Responsabilidades

• Assist with dispatching, routing, and scheduling of transportation activities.
• Maintain communication with drivers, vendors, and customers to provide updates and resolve issues.
• Monitor transportation systems and tools to track delivery status, vehicle performance, and route efficiency.
• Prepare and manage transportation documentation, including bills of lading, manifests, and compliance records.
• Input and maintain accurate data in transportation management systems (TMS).
• Support the Operations Manager with special projects, audits, and reporting.
• Ensure compliance with DOT regulations, company policies, and safety procedures.
• Respond to service disruptions and provide real time solutions to minimize impact.
• Maintain organized files and records related to shipments, equipment, and maintenance logs.
• Collaborate with internal teams, including customer service and billing, to facilitate operations.

Conocimientos

MS Office

TMS

Organizational skills

Communication skills

Work under pressure

Educación

High school diploma

Associate's or Bachelor's in Business or Logistics

Herramientas

TMS

Descripción del empleo

Rapido Solutions Group in Guadalajara and León is seeking an Operations Support Specialist to provide administrative and logistical support to the transportation operations team. You will coordinate documentation, assist with scheduling, and maintain communication with drivers and customers to ensure smooth day-to-day transportation services.

The role requires strong organization, proficiency in MS Office and a Transportation Management System (TMS), plus the ability to work under pressure in a