Supply Chain Customer Service Lead - Onsite Day Shift

J-K Network Services; Veracruz; Presencial; MXN 99.616 - 116.219; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Leave Credits

Company Christmas gift

Company sponsored events

Free parking

Government Mandated Benefits

13th month pay

Descripción de la vacante

A leading logistics firm based in Mexico is seeking a Supply Chain Customer Service Lead to oversee order management and team supervision. The ideal candidate should have a Bachelor's Degree or relevant experience and at least one year of supervisory experience. Responsibilities include training team members, guiding customer orders, and providing support via phone and email. Competitive salary offered is between Php 30,000 to 35,000 with additional perks like leave credits and Christmas gifts.

Formación

• Bachelor's Degree holder of any course, open to undergraduates with experience.
• Experience in supervising staff for at least 1 year.
• Willing to work onsite and can start working ASAP.

Responsabilidades

• Train and oversee team members.
• Guide customers on how to place an order.
• Answer inquiries about logistics rate, timeline, and shipping.
• Update customers regarding their ongoing orders.
• Provide information on requirements for using the service.

Conocimientos

Supervising staff

Order management

Customer service

Educación

Bachelor's Degree or relevant experience

Descripción del empleo

A leading logistics firm based in Mexico is seeking a Supply Chain Customer Service Lead to oversee order management and team supervision. The ideal candidate should have a Bachelor's Degree or relevant experience and at least one year of supervisory experience. Responsibilities include training team members, guiding customer orders, and providing support via phone and email. Competitive salary offered is between Php 30,000 to 35,000 with additional perks like leave credits and Christmas gifts.