Logistics Coordinator: Load Tracking & Carrier Liaison

Traffix; Región Centro; Hybrid; MXN 180,000 - 300,000; Full time

Job summary

TRAFFIX is seeking a Logistics Coordinator in Mexico to act as the liaison between carriers and TRAFFIX Carrier Sales, Operations and Sales teams. You will enter loads, monitor shipments, maintain reports, and communicate updates, while supporting meetings and customer-facing reports. This role emphasizes accuracy, proactive problem solving, and cross-team collaboration to ensure on-time delivery and service excellence.

Qualifications

• Bachelor’s degree in International Business, International Trade, Logistics, Supply Chain, Business, or a related field.
• 1–3 years of experience in logistics, transportation, or supply chain operations.
• Intermediate English proficiency or higher.
• Proficiency in Microsoft Excel for managing and organizing data.
• Strong attention to detail and accuracy in shipment information and documentation.
• Strong customer service orientation and professional communication with customers and teams.
• Ability to coordinate multiple tasks and shipments in a fast-paced environment.
• Strong problem-solving and organizational skills.

Responsibilities

• Create and enter loads into the system.
• Review and update system data for accuracy.
• Track load status through shipment lifecycle.
• Maintain reports, spreadsheets, and trackers.
• Communicate shipment updates to the team.
• Monitor appointments, transit times, and deliveries.
• Collect POD and shipment closure documents.
• Manage shipment exceptions and information requests.
• Support meetings, QBRs, and customer-facing reports.

Skills

English proficiency

Attention to detail

Customer service orientation

Multi-tasking

Education

Bachelor’s degree in International Business, International Trade, Logistics, Supply Chain, Business, or related field

Tools

Microsoft Excel

Job description

TRAFFIX is seeking a Logistics Coordinator in Mexico to act as the liaison between carriers and TRAFFIX Carrier Sales, Operations and Sales teams. You will enter loads, monitor shipments, maintain reports, and communicate updates, while supporting meetings and customer-facing reports. This role emphasizes accuracy, proactive problem solving, and cross-team collaboration to ensure on-time delivery and service excellence.