Logistics Customer Experience Specialist

Expeditors International; Chihuahua; Vor Ort; MXN 360.000 - 520.000; Vollzeit

Benefits dieser Stelle

Paid Vacation

Holiday

Employee Stock Purchase Plan

Training and Personnel Development

Zusammenfassung

Expeditors International, a Fortune 500 company, seeks a logistics professional in Mexico to coordinate freight from pickup to delivery, ensuring customs clearance and timely updates to clients. You will act as the main contact for customers and suppliers, upholding compliance and quality service across TRANSCON shipments.

The role emphasizes data accuracy, timely communication, and collaboration with internal teams to maintain high customer satisfaction and operational excellence.

Qualifikationen

• Global logistics industry knowledge (preferred).
• Min 5 years related experience and/or training; or equivalent combination of education and experience (preferred).
• Teamwork knowledge.

Aufgaben

• Promote outstanding coordination capabilities while connecting with providers and ensure timely pickup, customs clearance, and delivery of freight.
• Provide exceptional customer service and be a competent point of contact for customers and colleagues.
• Meet KPI standards and adhere to company procedures and regulations.

Kenntnisse

Global logistics knowledge

Teamwork

Jobbeschreibung

Expeditors International, a Fortune 500 company, seeks a logistics professional in Mexico to coordinate freight from pickup to delivery, ensuring customs clearance and timely updates to clients. You will act as the main contact for customers and suppliers, upholding compliance and quality service across TRANSCON shipments.

The role emphasizes data accuracy, timely communication, and collaboration with internal teams to maintain high customer satisfaction and operational excellence.