Logistic Support Representative

Oec Group; Guadalajara; Híbrido; MXN 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Major Medical Insurance

Annual performance review + salary%调整

Descripción de la vacante

OEC Group, con sede en Guadalajara, busca un Representante de Soporte Logístico para apoyar cuentas asignadas y coordinar la comunicación entre clientes y equipos internos. En un entorno dinámico de logística global, aprenderás cómo se gestionan envíos internacionales y prestarás un servicio de alta calidad.

Ofrecemos capacitación completa, un esquema de trabajo híbrido y beneficios competitivos, con oportunidad de crecimiento dentro de una empresa global de logística.

Formación

• Bachelor’s degree in International Business or equivalent experience.
• Around 1 year of experience in an administrative, clerical, or customer support role.
• Comfortable using Microsoft Office (Word, Excel).
• Advanced English (written and spoken).

Responsabilidades

• Support assigned accounts and ensure clear communication between customers and internal teams.
• Handle multiple daily communications while maintaining service quality.
• Assist customers with quotes, bookings, and shipment inquiries.
• Coordinate container tracking, returns, and per diem billing when applicable.

Conocimientos

Advanced English

Educación

Bachelor's degree in International Business

Herramientas

Microsoft Office (Word, Excel)

Descripción del empleo

Logistic Support Representative OEC Group Guadalajara, Jal., Guadalajara (municipio); Estado de Jalisco, MX

Descripción del trabajo

Client Support Representative (Freight Forwarding) Ready to start your career in global logistics and customer support? At OEC Group, you’ll be part of the frontline that connects customers, operations, and internal teams. This is a fast-paced, dynamic role where you’ll learn how international shipments are managed while providing high-level support to our clients. We offer hybrid work, a competitive salary, a full benefits package, and real opportunities to grow within a global logistics company.

Established in 1981, OEC Group is a leading NVOCC freight forwarding company with headquarters in Taipei and regional headquarters in New York, plus branches across Asia, North America, and Europe. We support customers with end-to-end logistics solutions, including ocean & air freight, trucking, warehousing, customs brokerage, cargo insurance, and more.

• As a Client Support Representative, you’ll support assigned accounts and ensure smooth communication between customers and internal teams.
• Manage multiple daily communications while maintaining service quality and accuracy.
• Support customers with quotes, booking confirmations, and shipment inquiries.
• Coordinate container tracking, returns, and per diem billing when applicable.

Full training and ongoing support are provided — you won’t be expected to know everything on day one.

Qualifications

• Bachelor’s degree in International Business or equivalent experience.
• Around 1 year of experience in an administrative, clerical, or customer support role (internships count!).
• Comfortable using Microsoft Office (Word, Excel).
• Advanced English (written and spoken).

Benefits & Perks

• Full-time | Monday-Friday
• Major Medical Insurance
• Annual performance review + opportunity for salary adjustment
• Annual bonus (based on performance and company results)
• Hybrid work scheme