Líder de Ventas AFORE – Supervisión de Equipo

Citigroup Inc.; Pachuca; Sur place; MXN 360 000 - 600 000; Plein temps

Résumé du poste

Citigroup Inc. is seeking a Field Sales Supervisor to lead a team delivering sales and customer support alongside the Consumer Sales team. You will train staff, monitor performance, and drive client acquisition through outbound efforts, while ensuring compliance with Citi policies and risk controls.

The role focuses on facilitating seamless Citi client services, meeting sales targets, and coordinating with multiple stakeholders to optimize revenue and customer experience.

Qualifications

• 0-2 years of relevant experience.
• Experience in the financial sector and sales preferred.
• Working knowledge of financial regulations and mortgage transactions.
• Understanding of regulatory compliance and related guidelines.
• Clear and concise written and verbal communication.
• Problem-solving and negotiation skills.
• Ability to communicate across various teams.

Responsabilités

• Lead and train a team of sales advisors, monitoring performance.
• Track data submissions, logins, bookings and disbursals to meet targets.
• Acquire new clients through outbound calling and micromarketing.
• Serve as first point of contact for client questions and concerns.
• Analyze client interests and potential needs for new products.
• Conduct meetings with clients, vendors and channels to optimize revenue.
• Ensure compliance with Citi policies and risk management.

Connaissances

Sales

Communication

Problem solving

Negotiation

Team coordination

Regulatory knowledge

Mortgage knowledge

Financial sector experience

Formation

Bachelor's degree

Description du poste

Citigroup Inc. is seeking a Field Sales Supervisor to lead a team delivering sales and customer support alongside the Consumer Sales team. You will train staff, monitor performance, and drive client acquisition through outbound efforts, while ensuring compliance with Citi policies and risk controls.

The role focuses on facilitating seamless Citi client services, meeting sales targets, and coordinating with multiple stakeholders to optimize revenue and customer experience.