LATAM – Talent Acquisition Manager

LTM; México; Hybrid; MXN 1,800,000 - 2,400,000; Full time

Job summary

LTM is seeking an experienced Talent Acquisition Lead to drive end-to-end recruitment across the LATAM region, including Mexico, Brazil, Costa Rica, Puerto Rico, Peru, and more. You will lead a team of recruiters, collaborate with business and delivery leaders, manage vendor ecosystems, and ensure timely fulfilment of hiring demand.

This role requires a strong blend of leadership, stakeholder management, data-driven decision making, and deep expertise in technology hiring.

Qualifications

• Bachelor's degree in HR, Business Administration, Psychology, or related discipline.
• MBA or HR certifications preferred.
• 12+ years of Talent Acquisition experience.
• 5+ years leading technology recruitment teams.
• Experience managing recruitment across multiple LATAM countries.
• Strong experience in IT services, consulting, digital transformation, or technology organizations.
• Experience supporting global clients across BFS, Insurance, Hi-Tech, Manufacturing, Retail, Media, Energy and Utilities, Travel and Hospitality domains.
• Exposure to nearshore delivery models and multinational hiring environments.
• Participation in RFP support, talent planning, and growth initiatives.

Responsibilities

• Develop and execute regional hiring strategies aligned with business growth plans.
• Partner with Delivery Units, Practice Units, WFM, HR, and Business Leaders to forecast and fulfill talent demand.
• Drive regional workforce planning initiatives and hiring roadmaps.
• Provide market intelligence on talent availability, compensation trends, competitor activity, and hiring challenges across LATAM.
• Lead end-to-end recruitment lifecycle for FTE, contractor, and niche skill hiring.
• Ensure achievement of hiring SLAs, TAT, quality-of-hire, and candidate experience metrics.
• Manage high-volume and niche technology recruitment across Delivery and Practice Units.
• Drive funnel management and recruitment governance reviews with business stakeholders.
• Lead, mentor, and develop a team of recruiters and recruitment coordinators across LATAM.
• Establish performance expectations, productivity metrics, and development plans.
• Foster a high-performance, collaborative, and accountable recruiting culture.
• Support team capability building through coaching, training, and best-practice sharing.
• Act as a trusted advisor to Delivery Leaders, Hiring Managers, HR Business Partners, and Leadership teams.
• Conduct regular business reviews and hiring governance meetings.
• Influence hiring decisions through data-driven recommendations and market insights.
• Manage escalations and ensure stakeholder satisfaction throughout the hiring process.
• Manage relationships with RPO partners, staffing vendors, subcontractors, and recruitment agencies.
• Establish performance scorecards and review vendor effectiveness.
• Optimize sourcing channels to improve hiring quality, speed, and cost efficiency.
• Ensure adherence to LTM hiring processes, policies, and governance standards.
• Drive compliance related to recruitment, BGV, data privacy, and employment regulations across LATAM.
• Partner with HR, Legal, Immigration, and Compliance teams to address country-specific hiring requirements.
• Own recruitment dashboards and executive reporting.
• Analyze hiring trends, conversion metrics, aging demand, source effectiveness, and recruiter productivity.
• Present operational insights and recommendations to leadership.
• Drive continuous process improvement initiatives through data analytics.
• Build regional talent pipelines for critical and future skill requirements.
• Partner with Marketing and Employer Branding teams to strengthen LTM's talent brand.
• Establish university partnerships, community engagement programs, and strategic sourcing initiatives.
• Support RFPs through talent market intelligence and talent readiness assessments.

Skills

Leadership

Stakeholder management

Data-driven decision making

Strategic thinking

People leadership

Education

Bachelor's degree in HR/Business / Psychology

MBA or HR certifications preferred

Job description

Talent Acquisition – LATAM

Location: Mexico (Hybrid)

Experience: 10 to 16 years

Job Summary

LTM is seeking an experienced and strategic Talent Acquisition Lead to drive end-to-end recruitment delivery across the LATAM region. The role is responsible for leading a team of recruiters, partnering with business and delivery leaders, managing vendor ecosystems, and ensuring timely fulfilment of hiring demand across countries including Mexico, Brazil, Costa Rica, Puerto Rico, Peru, and other LATAM locations. The position requires a strong blend of leadership, stakeholder management, data-driven decision-making, operational excellence, and deep expertise in technology hiring.

Key Responsibilities:

Talent Acquisition Strategy

• Develop and execute regional hiring strategies aligned with LTM's business growth plans.
• Partner with Delivery Units, Practice Units, WFM, HR, and Business Leaders to forecast and fulfill talent demand.
• Drive regional workforce planning initiatives and hiring roadmaps.
• Provide market intelligence on talent availability, compensation trends, competitor activity, and hiring challenges across LATAM.

Recruitment Delivery

• Lead end-to-end recruitment lifecycle for FTE, contractor, and niche skill hiring.
• Ensure achievement of hiring SLAs, TAT, quality-of-hire, and candidate experience metrics.
• Manage high-volume and niche technology recruitment across Delivery and Practice Units:
• Drive funnel management and recruitment governance reviews with business stakeholders.

Leadership & Team Management

• Lead, mentor, and develop a team of recruiters and recruitment coordinators across LATAM.
• Establish performance expectations, productivity metrics, and development plans.
• Foster a high-performance, collaborative, and accountable recruiting culture.
• Support team capability building through coaching, training, and best-practice sharing.

Stakeholder Management

• Act as a trusted advisor to Delivery Leaders, Hiring Managers, HR Business Partners, and Leadership teams.
• Conduct regular business reviews and hiring governance meetings.
• Influence hiring decisions through data-driven recommendations and market insights.
• Manage escalations and ensure stakeholder satisfaction throughout the hiring process.

Vendor & Partner Management

• Manage relationships with RPO partners, staffing vendors, subcontractors, and recruitment agencies.
• Establish performance scorecards and review vendor effectiveness.
• Optimize sourcing channels to improve hiring quality, speed, and cost efficiency.

Recruitment Operations & Compliance

• Ensure adherence to LTM hiring processes, policies, and governance standards.
• Drive compliance related to recruitment, BGV, data privacy, and employment regulations across LATAM.
• Partner with HR, Legal, Immigration, and Compliance teams to address country-specific hiring requirements.

Analytics & Reporting

• Own recruitment dashboards and executive reporting.
• Analyze hiring trends, conversion metrics, aging demand, source effectiveness, and recruiter productivity.
• Present operational insights and recommendations to leadership.
• Drive continuous process improvement initiatives through data analytics.

Employer Branding & Talent Pipeline

• Build regional talent pipelines for critical and future skill requirements.
• Partner with Marketing and Employer Branding teams to strengthen LTM's talent brand.
• Establish university partnerships, community engagement programs, and strategic sourcing initiatives.
• Support RFPs through talent market intelligence and talent readiness assessments.

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Required Qualifications

Education

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related discipline.
• MBA or relevant HR certifications preferred.

Experience

• 12+ years of Talent Acquisition experience.
• 5+ years leading technology recruitment teams.
• Experience managing recruitment across multiple LATAM countries.
• Strong experience in IT services, consulting, digital transformation, or technology organizations.

Preferred Experience

• Experience supporting global clients across BFS, Insurance, Hi-Tech, Manufacturing, Retail, Media, Energy and Utilities, Travel and Hospitality domains.
• Exposure to nearshore delivery models and multinational hiring environments.
• Participation in RFP support, talent planning, and growth initiatives.

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Key Success Metrics (KPIs)

• Time-to-Fill
• Offer-to-Join Ratio
• Demand Fulfillment %
• Stakeholder Management
• Candidate Experience
• Recruiter Productivity
• Vendor Effectiveness
• Cost-per-Hire
• Diversity & Inclusion Hiring

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Leadership Competencies

• Strategic Thinking
• Customer Centricity
• People Leadership
• Operational Excellence
• Data-Driven Decision Making
• Executive Presence
• Change Management
• Cross-Cultural Collaboration
• Continuous Improvement Mindset

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Why Join LTM LATAM?

Join a fast-growing nearshore organization supporting global customers across the Americas. Lead a high-impact Talent Acquisition function that drives business growth, talent transformation, and strategic workforce planning across the LATAM region