LatAm Change Manager — Hybrid Role

RS Group; San Nicolás de los Garza; Hybrid; MXN 900,000 - 1,300,000; Full time

Job summary

RS Group is seeking a Change Manager to lead organizational change initiatives across strategic programs. You will apply ACMP-standard practices to assess impacts, engage stakeholders, manage resistance, and drive employee readiness and adoption in complex, matrixed environments.

You will partner with business leaders, project teams, and HR to align people, processes, and systems, delivering measurable outcomes and building change capability across the organization.

Qualifications

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Psychology, Communications, or a related discipline is preferred.
• Formal change training or certification required (LaMarsh, Prosci, APMG, Kotter, etc.).
• CCMP certification required no later than 6 months after hire.
• Additional certifications in project management, agile methodologies, or organizational development are advantageous.

Responsibilities

• Lead the development and execution of comprehensive change management strategies aligned with the ACMP Standard for Change Management.
• Apply structured change management methodologies, tools, and frameworks to support business transformation initiatives.
• Develop and maintain change management deliverables, including stakeholder assessments, impact assessments, readiness assessments, communication plans, training plans, and adoption strategies.
• Conduct organizational change impact assessments to identify affected stakeholders, business processes, systems, and ways of working.
• Evaluate organizational readiness and develop mitigation strategies to address adoption risks and barriers.
• Partner with business leaders, sponsors, project managers, HR teams, and functional stakeholders to ensure alignment and commitment throughout the change lifecycle.
• Coach leaders and managers on their role in leading and sustaining change.
• Facilitate workshops, stakeholder discussions, and engagement activities to build awareness and sponsorship.
• Develop and execute targeted communication strategies that clearly articulate the vision, benefits, impacts, and expectations associated with change initiatives.
• Collaborate with learning and development teams to design and deliver training programs that support employee readiness and proficiency.
• Ensure communications and training activities are tailored to diverse stakeholder groups.
• Coordinate change activities across multiple projects and workstreams to ensure messaging consistency.
• Develop change impact maps, stakeholder matrices, and heat maps to monitor cumulative impacts.
• Embed change activities into overall project plans.
• Define and track change adoption metrics, success measures, and KPIs.
• Collect feedback through surveys, focus groups, and stakeholder interviews.
• Analyze results and recommend corrective actions to improve adoption and sustain outcomes.
• Promote standardized change management practices and templates.
• Support development of organizational change capabilities and adaptability.
• Serve as trusted advisor on change management best practices.

Skills

ACMP Standard knowledge

Stakeholder engagement

Change communication

Adoption analytics

Resistance management

Strategic thinking

Education

Bachelor's degree in Business Administration or related

CCMP certification due within 6 months of hire

Tools

ACMP tools

Job description

RS Group is seeking a Change Manager to lead organizational change initiatives across strategic programs. You will apply ACMP-standard practices to assess impacts, engage stakeholders, manage resistance, and drive employee readiness and adoption in complex, matrixed environments.

You will partner with business leaders, project teams, and HR to align people, processes, and systems, delivering measurable outcomes and building change capability across the organization.