Change Management Consultant

Deloitte Americas Delivery Mexico; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Deloitte Americas Delivery Mexico is seeking an experienced Change Management Consultant to drive strategic communication efforts, collaborate with internal teams, and help clients achieve efficiency and business value across delivery centers in Querétaro, Guadalajara, and Monterrey. A strong background in change management and communications is required.

The role emphasizes adaptive learning, ethical standards, and collaboration with top professionals to shape your career within a global

Formación

• 4+ years of relevant hands-on experience.
• Bachelor's degree in relevant fields (business, management, human resources, organizational behavior, psychology, communications, marketing) or equivalent experience.
• Background in digital communication tools.
• Excellent written and verbal communication skills.
• Proficiency in designing and editing communication materials.
• Proficiency in using communication software and platforms (e.g., email marketing, social media, design software).
• Strong analytical skills for evaluating communication data and effectiveness.
• Strong interpersonal skills for engaging with various stakeholders.
• Commitment to ethical communication standards and knowledge of relevant laws.
• Adaptability and openness to continuous learning.

Responsabilidades

• Implement strategic communication plans aligned with organizational goals.
• Identify communication needs and objectives.
• Ensure materials adhere to brand guidelines and effectively communicate messages.
• Oversee delivery of communication materials across various channels.
• Evaluate effectiveness of communication strategies using metrics.
• Refine communication efforts based on insights.
• Collaborate with internal teams for cohesive communication.
• Stay updated with communication trends and best practices.
• Incorporate new insights into communication strategy.
• Work with top professionals, learning and achieving success as a team.
• Collaborate with leading global companies to achieve their business goals.
• Access numerous learning and development opportunities to shape your career direction.

Conocimientos

Change Management Methodologies

Change Management Communications

Stakeholder Analysis

Change Impact Assessments

Change Readiness Assessment

Change Canvas

MS Teams

Microsoft Office (PowerPoint & Excel)

Adobe Creative Suite

ERP Familiarity (Workday/Oracle/SAP)

Educación

Bachelor's degree in business/management/HR/psychology/communications/marketing

Master's degree in business/management/HR/instructional design/education/organizational behavior/psychology

Herramientas

Adobe Creative Suite

ERP Familiarity (Workday/Oracle/SAP)

Descripción del empleo

Are you an experienced, passionate pioneer in technology? As an experienced Change Management Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Americas Delivery Mexico leverages scale and talent to provide high quality, cost-effective service to our clients. ADMX is a member of the Global Delivery Network which has presence across the world with Delivery centers in Querétaro, Guadalajara, and Monterrey, Mexico. We provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate about serving clients with distinction and learning, and we are driven by our purpose: Making an impact that matters for our clients, our people, and society.

Main Contributions and Impact

• Implement strategic communication plans aligned with organizational goals.
• Identify communication needs and objectives.
• Ensure materials adhere to brand guidelines and effectively communicate messages.
• Oversee delivery of communication materials across various channels
• Evaluate effectiveness of communication strategies using metrics
• Refine communication efforts based on insights.
• Collaborate with internal teams for cohesive communication.
• Stay updated with communication trends and best practices.
• Incorporate new insights into communication strategy.
• Work with top professionals, learning and achieving success as a team.
• Collaborate with leading global companies to achieve their business goals.
• Access numerous learning and development opportunities to shape your career direction.

Essential Qualifications

• 4+ years of relevant hands-on experience
• Bachelor's degree in relevant fields (business, management, human resources, organizational behavior, psychology, communications, marketing, business) or equivalent experience
• Background in digital communication tools
• Excellent written and verbal communication skills
• Proficiency in designing and editing communication materials.
• Proficiency in using communication software and platforms (e.g., email marketing, social media, design software)
• Strong analytical skills for evaluating communication data and effectiveness.
• Strong interpersonal skills for engaging with various stakeholders.
• Competence in maintaining composure and resolving issues during critical moments.
• Commitment to ethical communication standards and knowledge of relevant laws
• Adaptability and openness to continuous learning

Skills

• Change Management Methodologies
• Change Management Communications
• Change Impact Assessments, change readiness assessment, Stakeholder Analysis, Change Canvas and Change Management Strategy
• Adobe Creative Suite
• MS Teams, Strong Microsoft Office skills (PowerPoint and Excel)

Desired

• Master's degree in business, management, HR, instructional design, education, organizational behavior, psychology, or equivalent experience.
• Familiarity with ERP systems (Workday, Oracle, SAP).
• Proven knowledge or certification in ACMP, PROSCI, ADKAR, HCMBOK.
• Experience with Design Thinking and Operating Models.

Soft Skills

• Initiative and independent work
• Task prioritization and timely delivery
• Collaborative teamwork
• Creative problem-solving
• Strong interpersonal skills
• Excellent oral and written communication
• Effective presentation skills
• Qualitative and quantitative analysis