Last Mile Area Manager - Operations Leader

Amazon; Monterrey; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager to lead last mile operations in a Delivery Station in Monterrey, Mexico. You will manage a 24/7 environment, drive key metrics, and develop talent across shifts and teams.

You will partner with DSPs, Transport & Sortation, Finance and IT to meet performance goals, lead lean initiatives, and ensure safe, secure, and efficient deliveries for customers.

Formación

• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• 2+ years of employee and performance management experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Preferred: 1+ years of performance metrics, process improvement or lean techniques experience.

Responsabilidades

• Setting and communicating the strategy and performance goals while ensuring productivity on route is maximized through, training, analysis, and feedback of performance data on a periodic basis.
• Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• Cross functional coordination and task tracking.
• Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
• Strategic planning and forecasting to appraise performance and problem resolution.
• Ability to manage multiple complex projects simultaneously.
• Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis, forward looking supply chain approaches and communication of insights & recommendations.
• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
• Ensuring procedures are followed for safety, building security and product loss prevention

Conocimientos

Employee management

Performance management

Flexibility

Cross-functional collaboration

Lean techniques

Educación

Bachelor's degree or equivalent

2+ years Amazon experience

Herramientas

Lean techniques

Descripción del empleo

Amazon is seeking an Area Manager to lead last mile operations in a Delivery Station in Monterrey, Mexico. You will manage a 24/7 environment, drive key metrics, and develop talent across shifts and teams.

You will partner with DSPs, Transport & Sortation, Finance and IT to meet performance goals, lead lean initiatives, and ensure safe, secure, and efficient deliveries for customers.