L2 Support Engineer - Java, Unix & SQL Expert

NTT DATA North America; Región Centro; Presencial; MXN 320.000 - 480.000; Jornada completa

Descripción de la vacante

NTT DATA in Guadalajara, Mexico, is seeking an L2 Support Specialist to join our team in Guadalajara, Jalisco. You will actively provide support for resolving L2 issues with detailed analysis and contribute to code fixes and rigorous testing where required.

Strong knowledge of Unix and SQL, scripting languages, and Java development experience are preferred as you work across product servers and clients on state-of-the-art platforms. Collaboration with global teams is essential for success.

Formación

• 3+ years of relevant experience in application maintenance and support.
• Unix, SQL and knowledge of other scripting languages.
• Knowledge of programming language – preferably Java.

Responsabilidades

• Provide L2 application maintenance and support with detailed analysis.
• Assist in code fixes and rigorous testing where required.
• Work on supporting Product servers and clients on cutting-edge platforms.
• Perform detailed RCA of issues in production and implement corrective actions.
• Collaborate effectively with other team members and provide technical feedback to development teams.

Conocimientos

Unix

SQL

Scripting languages

Java

Descripción del empleo

NTT DATA in Guadalajara, Mexico, is seeking an L2 Support Specialist to join our team in Guadalajara, Jalisco. You will actively provide support for resolving L2 issues with detailed analysis and contribute to code fixes and rigorous testing where required.

Strong knowledge of Unix and SQL, scripting languages, and Java development experience are preferred as you work across product servers and clients on state-of-the-art platforms. Collaboration with global teams is essential for success.