Java L2 Support Engineer – Growth & Impact

NTT DATA, Inc.; Región Centro; On-site; MXN 480,000 - 600,000; Full time

Job summary

NTT DATA seeks a L2 Java Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico. You will provide L2 issue resolution with detailed analysis and assist in code fixes and testing, leveraging Unix, SQL and scripting languages.

Ideal candidates have Java development experience, work on product servers and clients on modern platforms, and contribute to CI/CD initiatives while collaborating across global teams.

Qualifications

• 3+ years of experience in application maintenance and support.
• Unix, SQL and knowledge of scripting languages.
• Knowledge of programming language—preferably Java.

Responsibilities

• Actively provide support for resolution of L2 issues with detailed analysis.
• Help in code fixes and rigorous testing where required.
• Experience in Java development and application support.
• Support product servers and clients on cutting-edge platforms.
• Contribute to continuous improvement and continuous delivery.
• Continually focus on enhancing the performance of the applications.
• Collaborate effectively with other team members.
• Provide technical feedback to Development teams and perform RCA in production.

Skills

Java development

L2 support

Team collaboration

Tools

Unix

SQL

Scripting languages

Job description

NTT DATA seeks a L2 Java Support Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico. You will provide L2 issue resolution with detailed analysis and assist in code fixes and testing, leveraging Unix, SQL and scripting languages.

Ideal candidates have Java development experience, work on product servers and clients on modern platforms, and contribute to CI/CD initiatives while collaborating across global teams.