L2 Production Support (Java/SQL/Linux) — Hybrid MX

Encora Inc.; Ciudad de México; Híbrido; MXN 524.475 - 874.126; Jornada completa

Descripción de la vacante

Encora Inc. in Mexico City is looking for a full-time professional with strong skills in Java and Linux for a hybrid role. Responsibilities include investigating client issues, mentoring junior staff, and automating processes to enhance efficiency. The ideal candidate should have a Bachelor's degree in IT or a related field and possess 3-5 years of DevOps experience. Successful candidates will demonstrate excellent communication skills and the ability to work in a fast-paced environment.

Formación

• Must have 3 to 5 years of work experience on SDLC/DevOps.
• Good Linux scripting/development skills.
• Strong analytical and troubleshooting capabilities.

Responsabilidades

• Investigate and drive support resolution for clients.
• Mentor junior team members for issue resolution.
• Develop and mature the SRE strategy for platforms.
• Automate manual processes to improve efficiency.

Conocimientos

Java

Python

Linux

SQL

Problem Solving

Communication skills

Educación

Bachelor’s degree in information technology or related field

Herramientas

Docker

Jenkins

Git

Apache Tomcat

Descripción del empleo

Encora Inc. in Mexico City is looking for a full-time professional with strong skills in Java and Linux for a hybrid role. Responsibilities include investigating client issues, mentoring junior staff, and automating processes to enhance efficiency. The ideal candidate should have a Bachelor's degree in IT or a related field and possess 3-5 years of DevOps experience. Successful candidates will demonstrate excellent communication skills and the ability to work in a fast-paced environment.