Key Account Manager

Montaplast of North America; Hermosillo; On-site; MXN 900,000 - 1,200,000; Full time

Job summary

Montaplast of North America is seeking a seasoned Key Account Manager to drive revenue growth and strengthen customer relationships across the Western US and Mexico. You will lead commercial activities, coordinate cross-functional teams, and develop strategic account plans to win new business and secure LTAs.

The role requires 5+ years in automotive account management, strong negotiation and English communication skills, and the ability to travel domestically and internationally as needed.

Qualifications

• Bachelor’s degree in Business, Engineering, Marketing, or related field preferred, or equivalent experience.
• Minimum of five (5) years of automotive account management, business development, or commercial sales experience.
• Experience with automotive OEMs and/or Tier 1 suppliers.
• Proven success securing new business and managing strategic accounts.
• Strong negotiation, relationship management, and English communication skills.

Responsibilities

• Develop and maintain strong relationships with assigned customer accounts, serving as the primary commercial point of contact.
• Achieve annual sales, revenue, profitability, and business growth objectives for assigned accounts.
• Identify, develop, and secure new business opportunities through strategic customer engagement.
• Coordinate cross-functional efforts to support customer programs throughout the product lifecycle.
• Prepare, present, and negotiate commercial proposals, LTAs, and pricing strategies.
• Coordinate annual revenue forecasts, budgets, and profitability targets for assigned accounts.
• Monitor customer scorecards and performance metrics and drive continuous improvement initiatives.

Skills

Relationship management

Negotiation

Business development

Communication

Analytical thinking

Education

Bachelor’s degree (Business/Engineering/Marketing)

Tools

CRM systems

ERP systems

Job description

About Montaplast and This Opportunity

Montaplast of North America, Inc., is a global automotive supplier committed to innovation, operational excellence, and continuous improvement. To support our aggressive growth strategy in the Western US and Mexico we are recruiting a Key Account Manager (KAM) that will be responsible for developing new business opportunities while strengthening existing customer relationships. This position leads commercial activities, coordinates cross-functional efforts, and develops strategies that achieve revenue growth, profitability, and long-term customer satisfaction. The KAM also serves as the customer’s advocate within the organization, ensuring products and services consistently meet or exceed customer expectations.

Key Responsibilities and Expectations

• Develop and maintain strong relationships with assigned customer accounts, serving as the primary commercial point of contact.
• Achieve annual sales, revenue, profitability, and business growth objectives for assigned accounts.
• Identify, develop, and secure new business opportunities through strategic customer engagement and business development activities.
• Develop customer account strategies and coordinate internal resources to successfully secure targeted business opportunities.
• Collaborate with Engineering, Program Management, Operations, Quality, Purchasing, Finance, and other departments to support customer programs throughout the product lifecycle.
• Communicate customer requirements, expectations, and strategic initiatives throughout the organization.
• Build and maintain relationships with key customer decision-makers within Purchasing, Engineering, Quality, and other functional areas.
• Prepare, present, and negotiate commercial proposals, quotations, long-term agreements (LTAs), and pricing strategies for new and existing business.
• Coordinate commercial requirements, including long-term agreements (LTAs), business plans, annual pricing activities, and customer negotiations.
• Maintain a thorough understanding of customer requirements, product development processes, APQP, launch activities, quality systems, warranty expectations, and program management processes.
• Monitor customer scorecards and performance metrics while coordinating corrective actions and continuous improvement initiatives as needed.
• Analyze market conditions, competitive activity, pricing trends, and customer strategies to support business planning.
• Present company capabilities, products, technologies, and manufacturing expertise to customers.
• Coordinate annual revenue forecasts, budgets, and profitability targets for assigned accounts.
• Prepare reports, presentations, and forecasts for executive leadership regarding account performance and business opportunities.
• Follow all company policies and procedures.

Education and Experience

• Bachelor’s degree in Business, Engineering, Marketing, or a related field preferred, or an equivalent combination of education and experience.
• Minimum of five (5) years of automotive account management, business development, or commercial sales experience.
• Experience working with automotive OEMs and/or Tier 1 suppliers.
• Demonstrated success securing new business and managing strategic customer accounts.
• Experience in injection molding, plastics manufacturing, or automotive manufacturing preferred.
• Strong business, commercial, negotiation, and relationship management skills.
• Excellent English communications skills - verbal, written, and presentation, and overall interpersonal skills.
• Knowledge of automotive product development, APQP, IATF 16949 quality systems, and customer-specific requirements.
• Strong analytical, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Ability to interpret technical information and collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite and CRM and ERP systems.
• Ability and willingness to travel domestically and internationally as business needs require.

Montaplast of North America is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members.