Junior Teller — On-Site Banking & Customer Solutions

Citigroup Inc.; Chihuahua; Hybrid; MXN 156,000 - 246,000; Full time

Job summary

Citigroup Inc. in Ciudad Juárez invites applications for an entry-level Universal Teller position on-site. You will handle daily branch transactions, assist customers with openings and account services, and support sales activities to grow customer relationships.

As part of the branch team, you will learn banking products, follow risk and compliance policies, and provide friendly service in a fast-paced environment. This full-time role requires a high school diploma and good teamwork.

Qualifications

• 1 year relevant experience.
• Experience working in branch services.
• Working knowledge of Office Package Management and WEB tools.
• Financial product sales experience.
• Ability to work well in a team oriented environment.

Responsibilities

• Assist Citi clients in opening new accounts, managing current accounts and resolving complex customer service issues.
• Provide a range of coverage for branch by assisting with processing transactions at teller window or on mobile platform.
• Educate clients on products and services, and identify banking solutions that may cater to their financial goals.
• Build rapport to engage prospects in a banking relationship and enhance existing customer relationships.
• Manage supervisory responsibilities in managers absence, as needed.

Skills

One year experience

Branch services

Office tools

Financial sales

Team player

Education

High School diploma or equivalent

Tools

Office Suite

Job description

Citigroup Inc. in Ciudad Juárez invites applications for an entry-level Universal Teller position on-site. You will handle daily branch transactions, assist customers with openings and account services, and support sales activities to grow customer relationships.

As part of the branch team, you will learn banking products, follow risk and compliance policies, and provide friendly service in a fast-paced environment. This full-time role requires a high school diploma and good teamwork.