Junior Business Development Representative – B2B Sales

Concentrix; Ciudad de México; On-site; MXN 201,000 - 357,000; Full time

Job summary

Concentrix in CDMX is seeking a Junior Business Development Representative to support B2B growth through proactive prospecting and outbound sales. The role requires strong cold-calling experience, excellent communication, and the ability to build long-term business relationships in a fast-paced environment.

Ideal candidates have 1.5+ years of sales experience, proficiency with CRM tools, and solid MS Office skills.

Qualifications

• 1.5+ years of sales experience, preferably B2B.
• Strong cold calling and lead prospecting in B2B.
• Experience using CRM tools to manage leads and pipeline.
• Technical aptitude to quickly understand products and services.
• Experience with high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office (Excel, PowerPoint, Outlook).

Responsibilities

• Manage sales pipeline and forecasts (weekly, monthly, quarterly).
• Build product knowledge to assess client needs and requirements.
• Identify and address customer roadblocks that affect satisfaction.
• Handle objections to retain and acquire customers.
• Manage a high volume of outbound calls and emails.
• Collaborate with team to ensure a professional customer experience.
• Keep CRM data accurate and up to date.
• Lead qualification, lead conversion, health checks, and renewals.
• Report to Sales Manager.

Skills

Cold calling

Lead prospecting

CRM tools

Product/Service understanding

High-volume outbound calling

Objection handling

MS Office

Tools

CRM systems

MS Office

Job description

We are looking for a Junior Business Development Representative based in CDMX to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

You Have

• 1.5+ years of experience in sales, preferably within a B2B environment.
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Experience using CRM tools to manage leads, customer relationships, and sales pipeline.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

• Manage the sales pipeline and provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.

Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.

Collaborate closely with your team and management to ensure a professional and consistent customer experience.

Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.

Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.

Work as part of a sales team and report directly to a Sales Manager.