Junior Business Development Representative - B2B Sales

Concentrix; Ciudad de México; Sur place; MXN 360 000 - 600 000; Plein temps

Résumé du poste

Concentrix in CDMX is seeking a Business Development Representative to support B2B growth through proactive prospecting and outbound sales activities. The role requires strong cold-calling, excellent communication, and the ability to build long-term relationships in a fast-paced environment.

You will be responsible for forecasting, product understanding, addressing customer concerns, and maintaining CRM data.

Qualifications

• 1.5+ years of experience in a sales environment (B2B experience desirable).
• Strong experience in cold calling and lead prospecting within a B2B setting.
• Excellent communication, problem-solving and objection-handling skills.

Responsabilités

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop product knowledge and technical understanding to assess client needs.
• Identify and address customer concerns or roadblocks affecting satisfaction.
• Manage competitive pressures and objections to retain and acquire customers.
• Handle a high volume of customer and prospect interactions via phone and email.
• Collaborate with team and management to ensure a professional customer experience.
• Maintain and update CRM to ensure data accuracy.
• Execute sales motions including lead qualification, lead conversion, health checks, and renewals.
• Work as part of a sales team and report to a Sales Manager.

Connaissances

Cold calling

Lead prospecting

Communication

Relationship building

High-volume outbound

Outils

CRM software

MS Office

Description du poste

We are looking for a Business Development Representative based in CDMX to support B2B growth through proactive prospecting and outbound sales activities. This role is ideal for a driven sales professional with strong cold-calling experience, excellent communication skills, and the ability to build long-term business relationships in a fast-paced environment.

You Have

• 1.5+ years of experience working in a sales environment (B2B experience is desirable).
• Strong experience in cold calling and lead prospecting within a B2B environment.
• Technical aptitude with the ability to quickly understand products and services.
• Experience handling high-volume outbound calling.
• Strong problem-solving and objection-handling skills.
• Excellent knowledge of MS Office tools (Excel, PowerPoint, Outlook).

You Will

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Develop strong product knowledge and technical understanding of services to assess client needs and requirements.
• Proactively identify and address customer concerns or roadblocks that may impact satisfaction or product usage.
• Manage competitive pressures and handle objections to retain existing customers and acquire new ones.
• Manage a high volume of customer and prospect interactions via phone and email, with the majority of communication being outbound.
• Collaborate closely with your team and management to ensure a professional and consistent customer experience.
• Maintain and update the CRM system to ensure all customer and prospect data is accurate and up to date.
• Execute sales motions including lead qualification, lead conversion, health checks, customer advocacy, and contract renewals.
• Work as part of a sales team and report directly to a Sales Manager.