Business Operations Associate II
Arrow Electronics
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Benefits offered by this job
Job summary
Arrow Electronics is seeking a Business Operations Associate II to support our sales and customer service activities. You will coordinate orders, verify data accuracy, and communicate with suppliers and customers in a fast-paced environment.
The role requires 2+ years in operations and customer service, strong Excel/Outlook skills, and experience with ERP/CRM systems; Salesforce adds value. Hybrid work arrangement with in-office Tue–Thu and optional remote Mon/Fri.
Qualifications
- 2+ years of experience with operations and customer service.
- Proficient in MS Excel and Outlook.
- Experience with ERP/CRM systems and Salesforce is a plus.
- Advanced English skills, written and spoken.
Responsibilities
- Handle day-to-day sales and customer support for assigned accounts.
- Place orders with suppliers and follow up for accuracy.
- Review orders and docs to ensure data accuracy.
- Approve purchase orders and send to suppliers.
- Resolve rejections and manage returns.
- Provide status updates to sales and customers.
- Review backlog to ensure PO processing.
Skills
Tools
Job description
Business Operations Associate II
Strong businesses are built on strong support teams. At Arrow, our Business Support professionals help drive operational excellence by connecting people, improving processes, and enabling collaboration across our global organization. Whether you're supporting business operations, coordinating projects, or helping teams work more efficiently, you'll contribute to continuous improvement, deliver exceptional service, and help build a more agile, connected, and innovative business.
- Responsible for the day-to-day sales and customer support service activities for assigned accounts.
- Place the order with the Supplier and provide follow-up to ensure accuracy.
- Review Orders and documentation to guarantee all the data is accurate.
- Approve Purchase Orders
- Send the Purchase Order to the Supplier.
- Solved any rejections and worked with the returns.
- Provide status to the sales team or the customer.
- Review Backlog report to make sure all the PO are being addressed.
- 2+ years of Experience with Operations and Customer Service.
- Intermediate MS Excel and Outlook
- ERP/CRM Experience
- Advanced English Skills (Written and conversation fluent)
- Salesforce experience is a plus.
- Hybrid: _This position is part of a hybrid work arrangement requiring employee to be in office Tuesday, Wednesday, and Thursday with the option to work remotely on Monday and Friday._
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus
- 40% vacation premium
- 12 vacation days plus 2 Floating days,
- sick days and holidays
- Vision and Dental Assistance
- Life Insurance Healthcare Insurance
- 10% Food/Pantry Vouchers
- Restaurant Vouchers
- 13% Savings Fund
- Tuition reimbursement
- Growth Opportunities, and more!
We believe new technologies have the power to make life not only different, but better. At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges. Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.
At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day. From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward.
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico ( )
$19,991.67 - $20,833.33 MXN Monthly
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
MX-JAL-Tlaquepaque, Mexico (Guadalajara office)
Full time
Business Support
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico ( )
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices
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