Jefe de Departamento de Ventas Minoristas de Electrónicos

Placements24; Región Centro; Hybrid; MXN 900,000 - 1,300,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Employee discounts on electronics

Career advancement opportunities

Training programs

Job summary

Placements24 is assisting a leading electronics retailer in Guadalajara, Jalisco, to hire a Head of Retail Sales Department. The role focuses on driving sales performance, managing a team of sales associates, and delivering an outstanding customer experience in the electronics section.

The ideal candidate will have a strong background in retail sales management, deep consumer electronics knowledge, and exceptional leadership abilities to achieve departmental targets and implement effective sales

Qualifications

• Minimum of 4 years of experience in retail sales management, with a focus on electronics or technology products.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills.
• Bachelor's degree preferred in Business Admin, Marketing or related field.
• Excellent communication and customer service skills.

Responsibilities

• Oversee daily operations of the electronics sales department and ensure smooth service delivery.
• Lead, coach, and develop a team of sales associates to achieve goals.
• Develop and implement sales strategies to maximize revenue and market share for electronics products.
• Monitor sales performance, analyze trends, and report to upper management.

Skills

Leadership

Sales targets

Customer service

POS systems

Retail analytics

Communication

Education

Bachelor's degree in Business Administration or Marketing

Tools

Retail management software

POS systems

Job description

About the Role

Our client, a leading electronics retailer, is seeking an experienced and results-driven Head of Retail Sales Department to manage operations at their prominent store in Guadalajara, Jalisco, MX . This key leadership position is responsible for driving sales performance, managing a team of sales associates, and ensuring an outstanding customer experience in the electronics section. The ideal candidate will possess a strong background in retail sales management, a deep understanding of consumer electronics, and exceptional leadership skills. You will play a crucial role in achieving departmental sales targets, implementing sales strategies, and maintaining high standards of product knowledge and customer service. We foster a collaborative and performance-oriented work culture, providing ample opportunities for professional growth.

Key Responsibilities

• Oversee the daily operations of the electronics sales department, ensuring smooth and efficient service delivery.
• Lead, coach, and develop a team of sales associates to achieve individual and departmental sales goals.
• Develop and implement effective sales strategies to maximize revenue and market share for electronics products.
• Monitor sales performance, analyze trends, and report on key metrics to upper management.
• Ensure exceptional customer service is provided at all times, addressing customer inquiries and resolving issues effectively.
• Maintain visual merchandising standards for the electronics department, ensuring products are attractively displayed and promotions are effectively communicated.
• Manage inventory levels for electronics products, including ordering, receiving, and stock control, to minimize stockouts and overstock situations.
• Stay updated on the latest technology trends and product knowledge within the consumer electronics market.
• Collaborate with other store departments to ensure a cohesive customer experience across the entire retail location.
• Ensure adherence to company policies, procedures, and loss prevention strategies.

Requirements

• Minimum of 4 years of experience in retail sales management, with a focus on electronics or technology products.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership and team management skills, with the ability to motivate and inspire a sales team.
• In-depth knowledge of consumer electronics products and market trends.
• Excellent communication, interpersonal, and customer service skills.
• Proficiency in retail management software and point-of-sale (POS) systems.
• Strong analytical and problem-solving abilities.
• Ability to work a flexible schedule, including weekends and holidays.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Passion for technology and customer satisfaction.

Benefits

• Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package including health insurance, life insurance, and employee discounts on electronics.
• This role provides excellent opportunities for career advancement within a leading retail organization.
• Employees benefit from ongoing training programs focused on product knowledge, sales techniques, and leadership development.
• Join a dynamic team in a vibrant city like Guadalajara , contributing to the exciting world of consumer electronics.
• We believe in recognizing and rewarding hard work and dedication.