Encargado de Tienda con Enfoque en Experiencia del Cliente

Placements24; Tlaquepaque; Vor Ort; MXN 240.000 - 300.000; Vollzeit

Benefits dieser Stelle

Performance-based bonuses

Employee discounts

Professional development

Advancement opportunities

Supportive management

Zusammenfassung

Placements24 is seeking a Store Manager for its Tlaquepaque location. You will lead daily store operations, drive sales, manage inventory, and ensure top-notch customer service in a dynamic retail environment.

Responsibilities include coaching a team, implementing merchandising standards, monitoring performance, controlling costs, and guaranteeing compliance with policies. Availability for weekends and holidays is required.

Qualifikationen

• Minimum of 3 years of experience in retail management or supervisory roles.
• Proven ability to lead and develop a sales team.
• Strong understanding of retail operations, sales strategies, and inventory control.

Aufgaben

• Manage day-to-day store operations including opening/closing.
• Lead, train, and motivate a team to achieve sales goals.
• Oversee inventory levels and replenishment for accuracy.
• Maintain visual merchandising standards and store appeal.
• Monitor sales performance and develop strategies to increase revenue.
• Provide excellent customer service and resolve escalated issues.
• Manage store budget, control expenses, and improve efficiency.
• Ensure compliance with policies and safety regulations.

Kenntnisse

Retail management

Team leadership

Sales strategy

Inventory control

Customer service

POS systems

Time management

Organizational skills

Ausbildung

High school diploma

Associate/Bachelor in Business

Tools

POS software

Retail management software

Jobbeschreibung

About the Role

Our client is seeking an experienced and results-oriented Store Manager to oversee operations in their retail location in Tlaquepaque, Jalisco . This position requires a leader with a strong understanding of retail sales, inventory management, and exceptional customer service principles. The Store Manager will be responsible for leading a team, driving sales performance, and ensuring a positive and engaging shopping environment for all customers. This is a full-time, on-site role demanding dedication and a proactive approach to management within the vibrant retail landscape of Tlaquepaque .

Key Responsibilities

• Manage all day-to-day store operations, including opening and closing procedures.
• Lead, train, and motivate a team of retail associates to achieve individual and store sales goals.
• Oversee inventory levels, ensuring accuracy in stock counts and efficient replenishment.
• Implement and maintain visual merchandising standards to enhance product presentation and store appeal.
• Monitor sales performance, analyze reports, and develop strategies to increase revenue and profitability.
• Provide exceptional customer service, resolving escalated issues and ensuring customer satisfaction.
• Manage store budget, control expenses, and optimize operational efficiency.
• Ensure compliance with all company policies, procedures, and safety regulations.
• Foster a positive and collaborative work environment for the store team.

Requirements

• Minimum of 3 years of experience in retail management or a supervisory role.
• Proven ability to lead and develop a sales team.
• Strong understanding of retail operations, sales strategies, and inventory control.
• Excellent customer service and conflict resolution skills.
• Proficiency in using POS systems and retail management software.
• Demonstrated ability to drive sales and achieve financial targets.
• Strong organizational and time-management skills.
• High school diploma required; Associate's or Bachelor's degree in Business or related field is a plus.
• Availability to work flexible hours, including weekends and holidays, as needed for store operations.

Benefits

This position offers a competitive salary, performance-based bonuses, and employee discounts on merchandise. Opportunities for professional development and advancement within the company are available. Our client provides a supportive management structure and a dynamic work environment in the heart of Tlaquepaque, Jalisco . Join a team dedicated to providing excellent products and services to the community.