Java L2/L3 Production Support Engineer

Capgemini; Aguascalientes; Presencial; MXN 350.078 - 525.118; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Continuous learning opportunities

Community engagement initiatives

Well-being programs

Descripción de la vacante

Capgemini seeks an L2 Production Support Engineer in Aguascalientes to provide critical support and ensure the stability of banking applications. This role involves troubleshooting across application and infrastructure layers, managing incidents, and executing SQL queries.

A successful candidate will possess strong problem-solving skills and work collaboratively within cross-functional teams. Opportunities for career development and participation in community engagement activities are also available at Capgemini.

Formación

• Experience in L2 Production Support for banking applications.
• Strong problem-solving skills and analytical thinking.
• Ability to work in a fast-paced production environment.

Responsabilidades

• Provide end-to-end L2 Production Support for banking applications.
• Own incident lifecycle management, ensuring timely resolution.
• Proactively monitor batch jobs and Unix/Linux processes.

Conocimientos

Incident lifecycle management

SQL querying (PL/SQL)

Unix/Linux process monitoring

Analytical thinking

Problem-solving

Educación

Bachelor's degree in Computer Science or related field

Herramientas

SQL

Unix/Linux

Descripción del empleo

Capgemini seeks an L2 Production Support Engineer in Aguascalientes to provide critical support and ensure the stability of banking applications. This role involves troubleshooting across application and infrastructure layers, managing incidents, and executing SQL queries.

A successful candidate will possess strong problem-solving skills and work collaboratively within cross-functional teams. Opportunities for career development and participation in community engagement activities are also available at Capgemini.