Inside Sales Representative I

NXP Semiconductors; Región Centro; Presencial; MXN 180.000 - 300.000; Jornada completa

Descripción de la vacante

NXP Semiconductors is seeking an early-career sales support professional to assist EMS accounts, collaborating with Account Managers to respond to inquiries, manage opportunities, and track milestones. You'll coordinate across Sales, Customer Service, Supply Chain, and Operations to keep things running smoothly.

The ideal candidate has a Bachelor's degree and up to two years of experience, fluent in English and Spanish, with strong organization and communication skills.

Formación

• Bachelor's degree in Business, Engineering, Supply Chain, Marketing, Finance, or related field.
• 0 to 2 years of experience in sales support, customer service, operations, supply chain, or related business functions.
• Fluent in English and Spanish.
• Strong organizational, communication, and analytical skills.
• Proficiency with Microsoft Office applications, especially Excel, PowerPoint, and Outlook.

Responsabilidades

• Support EMS accounts by partnering with Account Managers and tracking opportunities and milestones.
• Provide timely responses to customer inquiries and requests.
• Coordinate cross-functional activities across Sales, Customer Service, Supply Chain, Operations, and Product Teams.
• Maintain CRM records and business reporting; escalate issues when needed.
• Drive action-item closure and ensure on-time commitments.
• Participate in customer meetings, reviews, and account planning.

Conocimientos

English

Spanish

Organizational skills

Communication skills

Analytical skills

Educación

Bachelor's degree in Business, Engineering, Supply Chain, Marketing, Finance, or related field

Herramientas

Microsoft Office

Excel

PowerPoint

Outlook

Descripción del empleo

Key Responsibilities

Supports strategic EMS customers, by driving customer responsiveness, opportunity management, operational execution, and cross-functional coordination. Serves as an extension of the account management team, ensuring timely follow-up on customer requests, project milestones, supply chain activities, and business operations. Success in this role requires strong discipline, ownership, prioritization skills, and the ability to distinguish what is strategically important from what is merely urgent. Key Responsibilities Support assigned EMS accounts in partnership with Account Managers. Provide timely and professional responses to customer inquiries and requests. Track customer opportunities, projects, samples, and key milestones through production. Coordinate activities across Sales, Customer Service, Supply Chain, Operations, and Product Teams. Manage sample requests, demand-related escalations, and customer follow-up actions. Support Product Change Notifications (PCNs), End-of-Life (EOL) notices, and lifecycle management activities. Maintain CRM records, account activity tracking, and business reporting. Escalate customer issues and execution risks appropriately. Drive action-item closure and ensure commitments are completed on time. Participate in customer meetings, business reviews, and account planning activities.

Minimum Qualifications

Bachelor's degree in Business, Engineering, Supply Chain, Marketing, Finance, or related field. 0 to 2 years of experience in sales support, customer service, operations, supply chain, or related business functions. Fluent in English and Spanish. Strong organizational, communication, and analytical skills. Proficiency with Microsoft Office applications, especially Excel, PowerPoint, and Outlook.

Preferred Qualifications

Experience in technology, electronics, manufacturing, semiconductor, or EMS environments. Familiarity with Salesforce or CRM tools. Exposure to supply chain, demand management, or customer operations processes.

Critical Competencies

Customer Focus Ownership & Accountability Time Management Prioritization & Judgment Responsiveness Cross-Functional Collaboration Attention to Detail Execution Discipline Learning Agility

Success Profile

A highly organized and responsive early-career professional who demonstrates strong follow-through, exceptional prioritization skills, and the discipline to manage multiple activities simultaneously while supporting NXP's strategic EMS partners. This position is designed as a development path toward future Account Management and Strategic Sales leadership roles.

NXP Semiconductors N.V. (NASDAQ: NXPI) enables a smarter, safer, and more sustainable world through innovation. As the world leader in secure connectivity solutions for embedded applications, NXP is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets.

For more information, visit www.nxp.com Bright Minds. Bright Futures. We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills. Commitment At NXP. We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future. We remain steadfast in our commitment to sustainability and making measurable year-on-year progress. Also, we aim to create an inclusive work environment and we will not tolerate racism, discrimination or harassment of any kind. We have programs in place focused on diversity, inclusion and equality.