EMS Account Support Specialist — Path to Strategic Sales

NXP Semiconductors NV; Región Centro; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

NXP Semiconductors NV is seeking an early-career Sales Support professional to assist EMS accounts in partnership with Account Managers. You will respond to inquiries, track opportunities and milestones, and coordinate cross-functional activities to ensure timely delivery and issue resolution.

This role offers development toward future Account Management and Strategic Sales leadership within a global semiconductor environment.

Formación

• Bachelor's degree in a related field is required.
• 0–2 years of experience in sales support, customer service, operations, supply chain, or related functions.
• Fluent in English and Spanish; strong communication and organization skills.
• Proficiency with Microsoft Office applications (Excel, PowerPoint, Outlook).

Responsabilidades

• Support EMS accounts in partnership with Account Managers.
• Provide timely responses to customer inquiries and requests.
• Track opportunities, projects, samples, and milestones through production.
• Coordinate activities across Sales, Customer Service, Supply Chain, Operations and Product Teams.
• Manage sample requests, escalations, and follow-up actions.
• Support PCNs, EOL notices, and lifecycle management.
• Maintain CRM records, activity tracking and reporting.
• Escalate issues and risks appropriately.
• Drive action-item closure and on-time commitments.
• Participate in customer meetings, reviews and account planning.

Conocimientos

Organizational skills

Communication skills

Analytical skills

Time management

Prioritization

Attention to detail

Execution discipline

Learning agility

Ownership & accountability

Educación

Bachelor's degree in Business, Engineering, Supply Chain, Marketing, Finance, or related field

Herramientas

Microsoft Office

Salesforce

Descripción del empleo

NXP Semiconductors NV is seeking an early-career Sales Support professional to assist EMS accounts in partnership with Account Managers. You will respond to inquiries, track opportunities and milestones, and coordinate cross-functional activities to ensure timely delivery and issue resolution.

This role offers development toward future Account Management and Strategic Sales leadership within a global semiconductor environment.