Inside Sales & Account Growth Specialist

Sterigenics; Cuautitlán Izcalli; Presencial; MXN 350.000 - 550.000; Jornada completa

Descripción de la vacante

Sterigenics is seeking an experienced Inside Sales/Account Manager to manage a portfolio of small accounts, serving as the primary commercial contact and driving retention and revenue growth across pricing, orders, and post-sale support.

The role emphasizes owning quotes, responding to RFQs, and coordinating with operations, finance, and customer service to maximize customer value. Strong communication and organization are essential.

Formación

• Bachelor’s degree or equivalent experience.
• 2–4 years in inside sales or account management.
• Experience managing multiple small value accounts.
• Strong communication.
• High organization and follow-up discipline.
• Commercial mindset (pricing, upsell).
• Ability to manage high volume of accounts.
• Proactive and responsive.
• Hands-on customer focused.
• Fast response / sense of urgency.
• Strong ownership mindset.

Responsabilidades

• Own and manage a portfolio of small accounts.
• Be main point of contact for all commercial topics (pricing, orders, issues, follow-ups).
• Drive retention and identify upsell opportunities.
• Respond to inbound RFQs and new small account leads.
• Manage pricing within defined guidelines.
• Follow up on quotes to convert into orders.
• Coordinate internally with operations, CS and finance.
• Resolve customer issues and support after-sales when needed.
• Keep CRM updated (pipeline, opportunities, pricing).
• Reactivate inactive or declining accounts.
• Support field sales by taking full ownership of transactional business.

Conocimientos

Inside sales

Account management

Communication

Organization

Pricing & upsell

Customer focus

High volume management

Educación

Bachelor’s degree or equivalent experience

Herramientas

CRM

Descripción del empleo

Sterigenics is seeking an experienced Inside Sales/Account Manager to manage a portfolio of small accounts, serving as the primary commercial contact and driving retention and revenue growth across pricing, orders, and post-sale support.

The role emphasizes owning quotes, responding to RFQs, and coordinating with operations, finance, and customer service to maximize customer value. Strong communication and organization are essential.