In-Room Dining Supervisor - Luxury Baja Resort

Four Seasons Hotels Limited; La Ribera; Presencial; MXN 391 000 - 670 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual incentive plan for managerial/部

Shuttle service to resort

Uniform dry cleaning for staff

In-house training workshops

Employee recognition programs

Resumo da oferta

Four Seasons Los Cabos is seeking an In Room Dining Supervisor to oversee daily operations for In Room Dining and Gingers, delivering personalized, timely service in guest rooms and private residences. You will lead the IRD and Gingers teams, collaborating with kitchen and other F&B outlets to maintain brand standards.

The role requires 3+ years in F&B, luxury-hospitality experience, and fluency in Spanish and English. A strong guest-service focus and meticulous record-keeping are essential.

Qualificações

• Fluent in Spanish and English to communicate with guests and staff.
• Minimum 3 years of experience in Food & Beverage is essential.
• Experience in a luxury hotel or high-end hospitality environment is highly preferred.

Responsabilidades

• Supervise and coordinate all In Room Dining and Gingers orders from preparation to delivery, ensuring accuracy and timeliness.
• Monitor service standards, cleanliness, and product quality according to brand guidelines.
• Coordinate with kitchen, stewarding, and front-of-house teams to ensure smooth operations.
• Oversee minibar operations, including restocking, inventory control, and billing accuracy.
• Handle guest feedback and resolve complaints courteously and efficiently.
• Maintain accurate records of sales, inventory, and costs.
• Support the IRD Manager with reports, menu updates, and training materials.

Conhecimentos

Bilingual Spanish/English

F&B experience

Luxury hotel experience

Descrição da oferta de emprego

Four Seasons Los Cabos is seeking an In Room Dining Supervisor to oversee daily operations for In Room Dining and Gingers, delivering personalized, timely service in guest rooms and private residences. You will lead the IRD and Gingers teams, collaborating with kitchen and other F&B outlets to maintain brand standards.

The role requires 3+ years in F&B, luxury-hospitality experience, and fluency in Spanish and English. A strong guest-service focus and meticulous record-keeping are essential.