Import and Export Customer Experience Representative

J.B. Hunt Transport Services, Inc.

Santiago de Querétaro

Presencial

MXN 237.000 - 321.000

Jornada completa

Hace 2 días
Sé de los primeros/as/es en solicitar esta vacante
Generador de candidaturas

Destaca en este puesto — crea un currículum adaptado y una carta de presentación en aproximadamente un minuto.

Supera los filtros ATS

Descripción de la vacante

Hunt Mexicana S. A. de C. V. in Querétaro offers a Monday–Friday, 08:00–17:00 role in logistics. The position focuses on executing customer freight orders under routine supervision to meet volume goals and deliver an exceptional customer experience.

The role requires a bachelor degree related to the position and fluent English. This is a front-line logistics role centered on coordination and customer service.

Formación

  • Must have experience in the logistics sector.
  • Bachelor degree related to the position.
  • Experience in logistics is required.

Responsabilidades

  • Promote positive customer relationships by engaging regularly and providing solutions to meet customer needs and goals to maximize freight potential.
  • Monitor and support on-time delivery, damage-free services, and accurate billing.
  • Proactively communicate with internal and external customers by checking load status and resolving problems to ensure customer satisfaction and minimize service failures.
  • Schedule pick-up and delivery appointments with emphasis on optimizing transit time and meeting customer expectations.
  • Enter customer orders into the order management system to track loads and provide necessary information to operations teams.
  • Obtain and document approval for accessorial charges and spot rates for assigned customers.
  • Serve as a point of contact for customers regarding load updates and capacity availability.

Conocimientos

Fluent English

Educación

Bachelor degree related to the position

Descripción del empleo

About this position.

Company in Logistics Sector, you must have experience in Logistics sector.

Monday to Friday 08:00 to 17:00 Salary: $25,000 MXN before taxes Fluent English This position works for Hunt Mexicana S. A. de C. V. Bachelor degree is a must related to the position

Job Profile

Under routine supervision, the incumbent is responsible for the execution of customer freight orders to meet volume goals and deliver a

nexceptional customer experience. This position will exemplify a customer-centric spirit to develop and maintain excellent custome

rrelationships as well as maximize business potential

.

Key Responsibilitie
  • s. Promote positive customer relationships by engaging regularly and providing solutions to meet their needs and goals to maximize freight potential and grow
  • th Monitor and support on-time delivery, damage-free services, and accurate billi
  • ng Proactively communicate with and respond to internal and external customers who request information by checking load status and/or resolving problems to achieve customer satisfaction and minimize service failur
  • es Schedule pick-up and delivery appointments with an emphasis on optimizing transit time and meeting customer expectatio
  • ns Enter customer orders into the order management system to track loads and provide necessary information to operations tea
  • ms
  • Obtain and document approval for accessorial charges and spot rates for assigned custome
  • rs
  • Serve as a point of contact for customers regarding load updates and capacity availabilit
  • y.
Consigue la evaluación confidencial y gratuita de tu currículum.

o arrastra y suelta tu archivo aquí

Similar jobs

Puestos de trabajo similares que vale la pena comparar

Transport / Logistics Customer Experience Support
Transport / Logistics Customer Experience Support

J.B. Hunt Transport Services, Inc. • Santiago de Querétaro

Presencial
MXN 152.000 - 182.000
Import & Export Freight Customer Experience Specialist
Import & Export Freight Customer Experience Specialist

J.B. Hunt Transport Services, Inc. • Santiago de Querétaro

Presencial
MXN 237.000 - 321.000
Bilingual Customer Service Representative – Transportation / Logistics In US
Bilingual Customer Service Representative – Transportation / Logistics In US

Remoto Workforce • México

Presencial
MXN 240.000 - 360.000
Development opportunities within logistics operations
Logistics Customer Service - Intern
Logistics Customer Service - Intern

Charger Logistics Inc • Santiago de Querétaro

Presencial
MXN 134.000 - 201.000
Competitive pay
Professional growth
Customer Service Specialist
Customer Service Specialist

YQN Logistics • Cuautitlán Izcalli

Presencial
MXN 30.000 - 55.000
Customer Service Rep | Nightshift | Tier lll
Customer Service Rep | Nightshift | Tier lll

Rapido Solutions Group • Guadalajara

Presencial
MXN 218.000 - 295.000
Punctuality bonus
Savings fund
Operations Support Specialist | Afterhours
Operations Support Specialist | Afterhours

Rapido Solutions Group • Región Centro

Presencial
MXN 152.000 - 182.000
$500 MXN punctuality bonus
4% savings fund
Logistics Operations Associate Entry Level - Guadalajara, MX
Logistics Operations Associate Entry Level - Guadalajara, MX

Blue-Grace Logistics LLC • Zapopan

Presencial
MXN 203.000 - 243.000
Health and Life Insurance options
Savings Fund
Food Vouchers
Customer Service Representative
Customer Service Representative

Integratedcooling • Monterrey

Presencial
MXN 561.167 - 841.750
Customer Service Specialist
Customer Service Specialist

YQN • Cuautitlán Izcalli

Presencial
MXN 201.000 - 312.000